Jennifer Godin
Belleville,ON
Summary
Dynamic leader and Owner/Operator of Preston Cord Inc, adept in operations oversight and staff development. Excelled in boosting customer satisfaction and streamlining processes to enhance profitability. Skilled in sales negotiation and fostering team collaboration, consistently achieving beyond set objectives through strategic planning and effective communication. Fluent in office administration and data entry, filing etc. This business is a second generation family run business.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Preston Cord Inc
Belleville, ON
12.1996 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
Education
Indigenous Studies Canada
University of Alberta
Edmonton, AB2023
Accounting/Bookkeeping
Loyalist College of Applied Arts And Technology
Belleville, ON2000
Effective Management
Loyalist College of Applied Arts And Technology
Belleville, ON1997
Effective Supervision
Loyalist College of Applied Arts And Technology
Belleville, ON1997
Grade 12 Diploma -
Moira Secondary School
Belleville, ON06.1994
Skills
Documentation and reporting
Sales negotiation
Operations oversight
Logistics planning
Delegation
Scheduling
Product development
Staff training/development
Languages
English
Timeline
Owner/Operator
Preston Cord Inc
12.1996 - Current
Indigenous Studies Canada
University of Alberta
Accounting/Bookkeeping
Loyalist College of Applied Arts And Technology
Effective Management
Loyalist College of Applied Arts And Technology
Effective Supervision
Loyalist College of Applied Arts And Technology
Grade 12 Diploma -
Moira Secondary School