Years of comprehensive experience in administrative roles, offering exceptional support in university administration and student services.
Expertise in conflict resolution, crisis management, and maintaining high standards of professionalism and accuracy in high-pressure environments.
Skilled in fostering positive relationships with both internal and external stakeholders through excellent communication skills.
Demonstrated ability to work independently and as part of a team, effectively managing tasks to meet deadlines and objectives.
Overview
4
4
years of professional experience
Work History
Research Assistant - Health & Exercise Sciences
University of British Columbia
01.2024 - Current
Assisted in developing course content focused on climate change and nutrition, highlighting strong data organization and presentation skills.
Prepared detailed reports, demonstrating proficiency in document management and correspondence.
UBC's President Non-Academic Misconduct Committee
University of British Columbia
09.2020 - Current
Investigated allegations of non-academic misconduct, providing findings to the President for disciplinary decisions
Demonstrated commitment to equity and inclusion in decision-making processes
Upheld high ethical standards and contributed to a fair and just university community.
UBC Student Services Agent
University of British Columbia
05.2023 - 09.2023
Managed sensitive student housing applications and inquiries, showcasing strong customer service and stakeholder engagement abilities.
Communicated essential information and deadlines to students regarding on-campus housing.
Prepared and managed reports on occupancy, emphasizing strong administrative and data management skills.
Program Resource Advisor
University of British Columbia
09.2021 - 04.2022
Supported Residence Advisors by providing resources and program coaching, demonstrating team support and leadership capabilities.
Maintained high residence standards, responding to violations promptly and setting an exemplary standard of conduct
Conducted on-call responsibilities, addressing emergencies, and upholding residence standards..
Residence Advisor
University of British Columbia
09.2020 - 04.2021
Supported a safe and inclusive living environment, engaging in community support, programming, and administrative tasks.
Demonstrated commitment to equity and diversity, ensuring an inclusive residence community
Enforced residence standards, showing commitment to policies, procedures, and process adherence.
Education
Bachelor of Human Kinetics - Health And Social Development
University of British Columbia
2024
Skills
Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and familiar with CRM software
Excellent communication and interpersonal skills, capable of dealing with individuals in person, via telephone, virtually, and through various written formats
Strong organizational and project management skills, with keen attention to detail and accuracy
Adaptability to dynamic and changing circumstances, with a strong desire to learn and grow within public service
Languages
English
Full Professional
Timeline
Research Assistant - Health & Exercise Sciences
University of British Columbia
01.2024 - Current
UBC Student Services Agent
University of British Columbia
05.2023 - 09.2023
Program Resource Advisor
University of British Columbia
09.2021 - 04.2022
UBC's President Non-Academic Misconduct Committee
University of British Columbia
09.2020 - Current
Residence Advisor
University of British Columbia
09.2020 - 04.2021
Bachelor of Human Kinetics - Health And Social Development
Research Project Assistant at University of British Columbia, Asian Studies Dept.Research Project Assistant at University of British Columbia, Asian Studies Dept.