Jennifer Gibbons
Glendon,AB
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Overview
11
11
years of professional experience
Work History
Front Store Supervisor
Remedy's Rx
Strathmore, Alberta
04.2023 - 07.2024
- Assisted pharmacy staff with prescription filling and other tasks as needed.
- Answered phone calls from customers regarding product availability and pricing information.
- Operated computer systems to enter customer orders into the system.
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Provided accurate change for transactions and balanced the daily till at the end of each shift.
- Performed general housekeeping duties such as stocking shelves, organizing merchandise, and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
- Processed payments accurately using cash registers and credit card machines.
- Monitored expiration dates on products stored in the pharmacy area.
- Tracked inventory levels regularly to ensure adequate stock was available for sale.
- Assisted pharmacists with inventory management, including stocking shelves and conducting inventory counts.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Assistant Store Manager
Sandstone Pharmacies
Langdon, Alberta
01.2014 - 01.2023
- Supervised cash handling processes to ensure accuracy of transactions.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Provided training to new employees on company policies and procedures.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Coordinated promotional events such as special sales or clearance items.
- Performed regular price checks on select items throughout the store location.
- Organized displays according to company standards and specifications.
- Set up attractive window displays that encouraged customers to enter the store.
- Received and accounted for products, applying credits for damages and inventory loss.
- Efficiently managed and sustained a tidy workspace
- Processing payroll
Education
High School Diploma -
Assumption Junior Senior High School
Cold Lake, AB01-2001
Skills
- Task Delegation
- Merchandising Strategies
- Scheduling Coordination
- Customer Service
- Administrative Support
- Workflow Management
- OTC Recommendations
- Inventory Management
- Organization and prioritization
- Professional Appearance
- POS System Operation
- Bank Deposits
- Team Leadership
- Verifying orders
- Supporting pharmacy operations
- Medication Dispensing
- Advance management lotto certification 2021
- Compression stocking fitting training
- AADL billing knowledge
Timeline
Front Store Supervisor
Remedy's Rx
04.2023 - 07.2024
Assistant Store Manager
Sandstone Pharmacies
01.2014 - 01.2023
High School Diploma -
Assumption Junior Senior High School
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