Jennifer Gibbons
20 Thomas Street, Allenford ,ON
Summary
Knowledgeable Optometric Assistant with 10 years of experience balancing medical responsibilities and office operations. Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Optometric Assistant
SaveSight Vision Centre
Owen Sound, ON
01.2014 - Current
- Superb customer/patient service while pre-testing patients for Optometry and Glaucoma Specialist
- Aided in the selection of eyeglass frames that best suited each patient''s face shape, style preferences, and prescription requirements.
- Kept up-to-date with the latest advancements in optometric care through continuous professional development opportunities.
- Assist team in all areas of office to ensure efficient service to clients.
- Maintained strict adherence to confidentiality protocols while handling sensitive patient data.
- Ensured accuracy of patient records by diligently updating information during each visit or interaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with marketing initiatives to promote the practice's services to prospective clients.
- Provided training support for new team members, sharing expertise on best practices in optometric assistance.
Cash Office Supervisor
Foodland Supermarket
Owen Sound, ON
01.2019 - 04.2022
- Cashier with exceptional customer service.
- Supervision of front end staff and assign duties
- Training of new staff for front end cash
- Audited daily cashier transactions, identifying errors and providing constructive feedback to improve performance.
Housekeeper
Cobble Beach
Kemble, ON
01.2013 - 01.2017
- Collaborate with the housekeeping team to complete the daily cleaning schedule.
- Cleaning of Inn suites and cottages, ensuring that all rooms met hotel cleanliness standards and addressing any issues promptly.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Home Childcare Provider
Self Employed
Allenford, ON
01.2003 - 01.2013
- Established a safe and nurturing environment for children.
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Organized creative arts and crafts projects, fostering self-expression and cognitive development in children.
- Adapted teaching methods to accommodate various learning styles among the children in my care.
- Collaborated with parents to develop strategies for addressing behavioral issues or developmental concerns in their children.
- Enhanced child development by implementing age-appropriate educational activities and playtime.
Daycare Supervisor
Owen Sound Family Y
Owen Sound, ON
- Managed daily daycare operations, overseeing staff performance and resolving any issues promptly.
- Established strong relationships with parents through transparent communication and mutual collaboration on childcare goals.
- Managed budget allocations efficiently to ensure adequate resources were available for the provision of high-quality care services.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Conducted monthly staff meetings and collaborated with teachers to create educational programs.
Education
Canadian Certified Optometric Assistant -
CCOA
Ottawa, On2017
Early Childhood Education -
Georgian College
Orillia, ON1993
Developmental Service Worker -
Georgian College
Orillia, ON1993
OSSGD Diploma -
West Hill Secondary School
Owen Sound, ON1989
Skills
- Flexibility and adaptability to change
- Good communication and written skills
- Experience completing tasks in a busy environment with frequent interruptions
- Ability to evaluate situations and maintain confidentiality
- Excellent team player with a strong work ethic
- Data entry and ability to use MS Office applications
- Experience in scheduling programs -Visionware, Optosys
- Accounts payable and receivable
- Office administration duties (filing, email, direct messages or calls)
- Continuously learning new skills and knowledge while delivering superior quality of work
Accomplishments
First Aid and CPR Certified
Medical Terminology Certificate
Ocular Hygienist Certificate
Continuing CCOA Education
Community Volunteer Experience
Canvassing for the Heart and Stroke Foundation. Fundraising initiatives for minor sports/dance. Volunteered back stage for local "Dancing for Life" production. Minor Hockey Executive Member for a 3 year term as Registrar. Respite care for adults with disabilities.
Timeline
Cash Office Supervisor
Foodland Supermarket
01.2019 - 04.2022
Optometric Assistant
SaveSight Vision Centre
01.2014 - Current
Housekeeper
Cobble Beach
01.2013 - 01.2017
Home Childcare Provider
Self Employed
01.2003 - 01.2013
Daycare Supervisor
Owen Sound Family Y
Canadian Certified Optometric Assistant -
CCOA
Early Childhood Education -
Georgian College
Developmental Service Worker -
Georgian College
OSSGD Diploma -
West Hill Secondary School
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