Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Gazcon

Santa Ana

Summary

Qualified retail worker with solid background in retail operations and customer service. Proven ability to maintain organized sales floor and assist customers in finding products, enhancing their shopping experience. Demonstrated strong communication and problem-solving skills in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Retail Store Associate

Amazon Fresh
09.2021 - Current
  • Organized store shelves to ensure neatness and optimal product presentation.
  • Recommended and located merchandise based on customer preferences.
  • Addressed customer inquiries regarding products, pricing, and promotions.
  • Monitored sales floor to identify customers needing assistance and restock merchandise.
  • Processed merchandise returns and exchanges in compliance with company policies.
  • Greeted customers to assess needs and enhance service experience.
  • Maintained cleanliness of store displays and ensured proper organization of items.
  • Wrapped and bagged purchases to facilitate easy loading for customers.

Sales Associate

Vans
11.2019 - 01.2020
  • Executed daily recovery tasks to maintain clean and organized areas for optimal productivity.
  • Monitored current promotions, exchange guidelines, payment policies, and security protocols.
  • Provided detailed merchandise descriptions and guidance on use, operation, and care.
  • Restocked shelves to sustain adequate inventory levels and prevent shortages.
  • Evaluated customer needs to deliver relevant assistance and product information.
  • Identified security risks and theft incidents to mitigate potential losses.
  • Recommended merchandise selections tailored to customer preferences.
  • Responded to customer inquiries on product features, pricing, and availability.

Education

Bachelor of Arts - Linguistic

California State University, Fullerton
Fullerton, CA
08.2025

Skills

  • Product knowledge expertise
  • Store maintenance
  • Reliability and punctuality
  • Organization
  • Customer service
  • Customer engagement

Languages

Spanish
Native or Bilingual

Timeline

Retail Store Associate

Amazon Fresh
09.2021 - Current

Sales Associate

Vans
11.2019 - 01.2020

Bachelor of Arts - Linguistic

California State University, Fullerton

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Jennifer Gazcon