JENNIFER GARCIA-ORIHUELA

Phlebotomy Procedures and Specimen Handling.

• Managed accurate documentation for all specimen handling activities.
• Performed venipuncture and capillary punctures for both routine and specialized blood collection.
• Prepared supplies needed for specimen collection, including tourniquets, gauze pads, and alcohol swabs.
• Handled an average of 70 patient blood draws daily in the ER.
• Accurately labeled and processed specimens for laboratory testing, maintaining chain of custody, and sample integrity.

Infection Control and Safety Compliance.

• Adhered to strict infection control protocols and hospital safety standards.
• Ensured compliance with infection control standards in handling biohazardous materials.
• Ensured the cleanliness and sterilization of phlebotomy equipment and work area.

Patient Interaction and Communication.

• Interacted compassionately with patients of all ages, helping to reduce anxiety, and ensuring a positive experience.
• Responded promptly to requests from medical personnel regarding urgent blood draws or special needs.
• Collaborated with clinical staff to ensure timely and accurate specimen delivery.

Training and Support

• Assisted in training new phlebotomists on proper techniques for collecting blood samples.

• Conducted client consultations and executed customized hair services.
• Performed cuts, color, highlights, and styling tailored to client needs.
• Educated clients on hair care and recommended appropriate products.
• Maintained tools and workspace in a hygienic and organized condition.

• Accurately operated point-of-sale systems and processed multiple payment methods.
• Assisted customers with product questions, returns, and exchanges.
• Maintained merchandise displays and restocked inventory as needed.

• Assisted stylists with shampooing, conditioning, and prepping services.
• Maintained a clean, organized, and sanitary salon environment.
• Supported daily salon operations and ensured excellent customer service.