Jennifer Garcia
Murrieta
Summary
Resourceful professional with a strong background in dispatching and customer service. Skilled in enhancing operational workflows and maintaining clear communication between teams. Committed to exceeding customer expectations through effective order tracking and timely updates.
Overview
7
7
years of professional experience
Work History
Dispatcher
Trail Lines Inc.
Santa Fe Springs
09.2019 - 08.2025
- Engaged with drivers to relay route updates and resolve concerns.
- Monitored vehicle locations using GPS to enhance operational efficiency.
- Entered load details into the system with precision.
- Managed customer interactions to facilitate efficient delivery coordination.
- Coordinated communication between customers and drivers to ensure efficient and timely service.
- Assisted customers in efficiently tracking their orders, ensuring timely updates and satisfaction.
- Facilitated teamwork to streamline driver loading processes.
Receptionist
A&C Urgent Care
Anaheim
01.2019 - 09.2019
- Managed patient check-in and check-out processes efficiently.
- Answered phone calls and addressed patient inquiries promptly.
- Maintained cleanliness and organization of the reception area.
- Coordinated communication between patients and healthcare providers effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Degreee - Medical Assistant
American Career College
CA05-2021
High School Diploma -
Western High School
Anaheim, CA06-2020
Skills
- Adaptability
- Customer services
- Time management
- Problem solving
- Team collaboration
- Data entry accuracy
- Communication skills
- Dispatch operations
Timeline
Dispatcher
Trail Lines Inc.
09.2019 - 08.2025
Receptionist
A&C Urgent Care
01.2019 - 09.2019
Degreee - Medical Assistant
American Career College
High School Diploma -
Western High School
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