Jennifer Gallamore
Kitchener,ON
Summary
Seasoned National Account Manager with background in fostering and maintaining long-term business relationships. Notable strengths include strategic planning, problem-solving, negotiation skills, and ability to drive sales growth. Record of success in managing key accounts, improving customer satisfaction levels, and introducing product solutions to various clients. Strong communicator known for working effectively across all organizational levels and diverse teams.
Overview
18
18
years of professional experience
Work History
National Account Manager- Prestige Beauty
Helen of Troy Canada
Mississauga, Ontario
07.2016 - 03.2025
- Managed the entirety of the professional and prestige beauty business for all Canadian customers for Drybar, Curlsmith, and Hot Tools PRO, including Chatters, Sephora, Shoppers Drug Mart, and 60 owner-operated professional beauty suppliers across Canada.
- Drove brands to double-digit growth year over year through customized joint business planning, mutually agreed promotional opportunities, education, and strategic eventing.
- Managed trade budgets and fiscal marketing spending to maximize customer success within the company's preset budget.
- Managed PR and media relationships to secure content in major publications, trade publications, television, and targeted brand opportunities like TIFF and a collaboration with Drybar, Chatters and Live Nation.
- Created sales forecasts, tracked performance metrics, and identified growth opportunities.
- Created and managed customer events and promotions from start to finish, including collateral and samples, website optimization, in-store support, and sales goals. Reviewed event metrics at completion with customers to discuss successes, learnings, and areas of opportunity for future activations.
- Met bi-weekly with customers to review POS, planogram adjustments, and current and upcoming product launches and promotional activities, to ensure transparency and a continual dialogue on the state of the business.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Reviewed and approved new innovation launches for the Canadian market, working with the necessary regulatory, packaging, and demand planning teams to ensure seamless execution.
- Participated in trade shows and conventions representing the company's products and services to prospective clients.
- Gained market share in new sales performance through aggressive team training.
- Collaborated closely with internal departments such as finance, operations, and legal teams.
- Negotiated contracts with major retailers on a national level.
Key Account Manager
Conair Canada
Woodbridge, Ontario
05.2013 - 06.2016
- Managed a portfolio of 30+ brands including sundries, spa products, and multiple hair tool brands including Babyliss PRO, Elchim, Gamma Piu and Avanti.
- Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas.
- Facilitated training sessions for key accounts on product features, benefits, and best practices.
- Attended trade shows nationally in order to build brand awareness amongst stylists, buyers, and business owners.
- Monitored market trends and competitor activity to adjust account strategies accordingly.
- Developed customized presentations and proposals to meet the specific needs of key accounts.
- Provided training, support and guidance to colleagues to maintain a collaborative work environment.
Business Consultant
Dermalogica Canada
Toronto, Ontario
10.2006 - 05.2013
- Monitored competitor activities including pricing structures, promotions, andmarketing tactics.
- Conducted regular regional store visits to ensure compliance with company standards, policies, and procedures.
- Recruited, interviewed and trained new hires to optimize profitability.
- Led training sessions for estheticians and spa owners to enhance product knowledge and sales techniques.
- Replenished and arranged items to maintain appearance.
- Collaborated with themarketing team to develop promotional materials suitable for the territory.
- Identified potential new partners and nurtured an ongoing relationship with decision-makers by visiting regularly, discussing ongoing market changes, and identifying the pain points in their business.
Education
Makeup Artistry
Conestoga College
Guelph03-1998
Skills
- Joint business planning
- Performance tracking
- Team collaboration
- National sales leadership
- Business development
- Sales presentations
- Territory management
- Client relationship building
Accomplishments
- Opener of the Year 2012- opened the most amount of new business nationally
Affiliations
- Running- ran 2 Half Marathons and multiple other races
- Novel writing
- Vintage fashion
- History enthusiast
- Vegetarian cooking
References
References available upon request.
Timeline
National Account Manager- Prestige Beauty
Helen of Troy Canada
07.2016 - 03.2025
Key Account Manager
Conair Canada
05.2013 - 06.2016
Business Consultant
Dermalogica Canada
10.2006 - 05.2013
Makeup Artistry
Conestoga College
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