Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Jennifer F. Torres

Hamilton

Summary

Organized individual known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Associate

Footlocker
Burlington
10.2023 - Current
  • Answered incoming telephone calls to provide store, products and services information.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized various software and tools to streamline processes and optimize performance.

Cashier Team Lead

Nike
Toronto
10.2021 - 03.2023
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Continually evaluated processes for improvement opportunities and implemented changes accordingly.

Sales Associate

Best Buy
Toronto
08.2020 - 10.2021
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Developed promotional strategies to increase sales volume.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered customer inquiries regarding product features, pricing, and availability.

Skills

  • Time management
  • Effective communication
  • Multitasking Abilities
  • Phone etiquette
  • Analytical thinking
  • Customer service
  • Problem solving
  • Adaptability and flexibility

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Footlocker
10.2023 - Current

Cashier Team Lead

Nike
10.2021 - 03.2023

Sales Associate

Best Buy
08.2020 - 10.2021

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Jennifer F. Torres