Jennifer Freeland
Nanaimo,BC
Summary
Experienced and detail-oriented payroll clerk with over 5 years of proven skills in accurately preparing and balancing payroll. Strong background in data entry and record-keeping spanning over 10 years, resulting in a keen eye for accuracy and efficiency. Recognized for dependability and adeptness in managing multiple priorities with a positive attitude. Demonstrated willingness to assume additional responsibilities to ensure team success and achieve collective goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Mid Island Coop
06.2018 - Current
- Perform daily/monthly reconciliations and audits for 3 gas bars and 2 liquor stores
- Timely and accurate database administration
- "out of balance" troubleshooting and corrections
- Calculation and submission of BC Fuel Tax Rebates
- Weekly and monthly BCLC invoice entry and reconciliation
- Provided friendly service and assistance to members to promote customer loyalty, satisfaction, and sales
- Interacted with customers by phone, email or in person to provide information
- Evaluated source documents to locate needed information
- Corrected data entry errors to prevent duplication or data degradation
Office Administrator
EDI Environmental Dynamics Inc
03.2015 - 06.2018
- Provided clerical support, addressing routine and special requirements
- Interacted with customers by phone, email or in-person to provide information
- Drafted common document templates to reduce time spent creating documents from scratch
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Performed research to collect and record industry data
- Made outbound calls to vendors and customers to discuss and resolve account needs
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds
- Performed targeted collections on past due accounts resulting in 10% + increase in overdue accounts collection
Payroll/Accounts Payable/Site Administrator
Northern Civil Energy Inc
02.2012 - 12.2014
- Initiated direct deposits and prepared manual checks for 75+employees.
- Maintained payroll information by calculating, collecting and entering data.
- Processed wage garnishments
- Researched and resolved time discrepancies.
- Initiated direct deposits and prepared manual checks
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments
- Maintained employee confidence and privacy and protected payroll operations by keeping information confidential.
- Supported finance department payroll administration while monitoring reportable hours of full-time employees.
- Verified timekeeping records and handled any discrepancies with employees.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- 9 months site administration on site in Northern BC and Winnipeg MB, responsible for all site paperwork, safety paperwork, payroll, daily tailgate minutes, meeting minutes, safety meeting minutes, flight and accommodation organization and booking for 21/7 shifts
Customer Service Representative/Master Data Administration
Bayer CropScience
01.2005 - 01.2011
- Updated account information to maintain customer records
- Responded to customer requests for products, services and company information
- Recorded account information to open new customer accounts
- Answered customer telephone calls promptly to avoid on-hold wait times
- Responded proactively and positively to rapid change
- Involved in creation of and maintained detailed database of all customers across Canada to support customer sales
- Processed upwards of 300 invoices each week and mailed documentation to clients
Education
Payroll Compliance Practitioner (PCP) - Payroll
The National Payroll Institute
Toronto11.2024
Skills
- Interpersonal Communication
- Maintaining employee records
- Resolving discrepancies
- New hire processing
- Timesheet review
- Payroll Processing
- Problem-solving abilities
- Critical Thinking
- Meeting deadlines
Certification
- Customer Service (10+ years)
- Administration (10+ years)
- Accounts Payable (10+ years)
- Accounts Receivable (10+ years)
- Data Entry (10+ years)
- Payroll (5 years)
Timeline
Accounting Clerk
Mid Island Coop
06.2018 - Current
Office Administrator
EDI Environmental Dynamics Inc
03.2015 - 06.2018
Payroll/Accounts Payable/Site Administrator
Northern Civil Energy Inc
02.2012 - 12.2014
Customer Service Representative/Master Data Administration
Bayer CropScience
01.2005 - 01.2011
Payroll Compliance Practitioner (PCP) - Payroll
The National Payroll Institute
- Customer Service (10+ years)
- Administration (10+ years)
- Accounts Payable (10+ years)
- Accounts Receivable (10+ years)
- Data Entry (10+ years)
- Payroll (5 years)
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