Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer F. Ortiz

Escondido

Summary

Motivated and committed Medical Assistant with a history of superior performance. Skilled in multitasking and prioritizing workloads independently. Detail-oriented professional seeking to transition into a police officer career with the SDCCD Police Department. Committed to maintaining public safety and upholding the law with integrity and professionalism.

Overview

10
10
years of professional experience

Work History

Medical Assistant

Cal State University San Marcos
10.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Medical Assistant

Neighborhood Healthcare
12.2021 - 10.2022
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant/Care Coordinator

MD Revolution
08.2021 - 12.2021
  • Monitor remote patient vitals
  • Identify urgent and critical vitals
  • Notify providers of patient’s urgent vitals
  • Call patients and ask escalation questions
  • Document calls

Medical Assistant

TrueCare
01.2015 - 08.2021


  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.

Education

Medical Assistant Certificate -

Vista Adult School
Vista, CA
01.2018

High School Diploma -

Escondido High School
Escondido, CA
05-2012

Skills

  • Bilingual (Spanish)
  • Professionalism and ethics
  • Maintaining confidentiality
  • Organized, concise and clear clinical documentation
  • Certified in CPR/AED
  • Oral and written communication skills

Timeline

Medical Assistant

Cal State University San Marcos
10.2022 - Current

Medical Assistant

Neighborhood Healthcare
12.2021 - 10.2022

Medical Assistant/Care Coordinator

MD Revolution
08.2021 - 12.2021

Medical Assistant

TrueCare
01.2015 - 08.2021

Medical Assistant Certificate -

Vista Adult School

High School Diploma -

Escondido High School

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Jennifer F. Ortiz