Jennifer Ford
Niagara Falls,ON
Summary
Hello! I am a dedicated medical esthetician with proven skills and many years of experience in clinic and retail settings. I can provide results-oriented clinical treatments with personalized skincare regimens that give clients there best outcomes. I am committed to enhancing client awareness on new therapies and services that will give them results and boost the clinics overall revenue. I possess a genuine knack for sales and merchandising and I truly shine when it comes to client education and satisfaction. Honesty and safety are at the forefront of my practice, and I look forward to an environment that can help me grow further.
Overview
19
19
years of professional experience
Work History
Medical Esthetician
Level Laser Med Spa
Newmarket, Ontario
02.2020 - 10.2022
- Consulted with clients to assess skin conditions and recommend services.
- Performed laser treatments for skin rejuvenation and hair removal.
- Performed facial treatments on clients to correct and prevent skin conditions, microneedling, laser resurfacing, chemical peels, RF skin tightening, Potenza etc.
- Developed personalized skincare regimens based on individual client needs.
- Promoted patient education of skincare to enhance patient confidence and reinforce therapy.
- Kept abreast of new developments in technology related to medical esthetics.
- Trained new employees on proper techniques for administering medical esthetic services.
- Maintained hygiene and safety standards in treatment areas.
- Collaborated with team members to ensure smooth operation of services.
Senior Sales Consultant and Face Expert
Caryl Baker Visage Newmarket
Newmarket, ON
03.2004 - 02.2020
- Consulted with clients to assess skin conditions and recommend services.
- Maintained hygiene and safety standards in treatment areas.
- Educated clients on post-treatment care and skincare products.
- Assisted in inventory management of skincare products and equipment.
- Developed personalized skincare regimens based on individual client needs.
- Updated client records to track treatment progress and preferences.
- Performed minor office duties such as filing documents or scheduling appointments.
- Trained new employees on proper techniques for administering medical esthetic services.
- Greeted clients upon arrival for their appointments and checked them in accordingly.
- Performed facial treatments on clients to correct and prevent skin conditions such as microdermabrasion, HydraFacial, chemical peels, Dermaplaning, ect.
- Performed facial waxing and other hair removal services.
- Provided professional makeup applications for all occasions.
- Scheduled patient consultations and treatments using medical software.
- Performed skin analysis to determine client needs and recommended appropriate treatments.
- Educated patients about potential risks associated with certain procedures.
Bartender
Sportin' Fadez
Newmarket, ON
01.2019 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Tom and Jerry's Bistro
Newmarket, ON
06.2016 - 08.2017
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders with accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Resolved customer complaints effectively, maintaining satisfaction levels.
- Implemented best practices for health and safety compliance in service areas.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Advanced Medical Esthetics - Esthetics
Bryan College
Toronto, ON06-2012
Registered Massage Therapist - Health And Wellness
Bryan College
Toronto, ON06-2012
No Degree - Bartending And Sumelier
Toronto Institute of Bartending
07.2004
Cosmetology
The School of Makeup Art
Toronto, ON03-2004
Skills
customer relationship management
scheduling and time management
time management
proficiency in POS and scheduling software
client consultations
patient education
safety compliance
team collaboration
problem solving
effective communication
attention to detail
employee training
medical spa operations
advanced skincare, facial and body treatments
sanitation and sterilization (Green Pass compliancy)
Multitasking and organization
Timeline
Medical Esthetician
Level Laser Med Spa
02.2020 - 10.2022
Bartender
Sportin' Fadez
01.2019 - 08.2019
Server
Tom and Jerry's Bistro
06.2016 - 08.2017
Senior Sales Consultant and Face Expert
Caryl Baker Visage Newmarket
03.2004 - 02.2020
Advanced Medical Esthetics - Esthetics
Bryan College
Registered Massage Therapist - Health And Wellness
Bryan College
Cosmetology
The School of Makeup Art
No Degree - Bartending And Sumelier
Toronto Institute of Bartending