Jennifer Ford
Niagara Falls,ON
Summary
Hello! I am a dedicated medical esthetician with proven skills and many years of experience in clinic and retail settings. I can provide results-oriented clinical treatments with personalized skincare regimens that give clients there best outcomes. I am committed to enhancing client awareness on new therapies and services that will give them results and boost the clinics overall revenue. I possess a genuine knack for sales and merchandising and I truly shine when it comes to client education and satisfaction. Honesty and safety are at the forefront of my practice, and I look forward to an environment that can help me grow further.
Overview
19
19
years of professional experience
Work History
Medical Esthetician
Level Laser Med Spa
02.2020 - 10.2022
- Consulted with clients to assess skin conditions and recommend services.
- Performed laser treatments for skin rejuvenation and hair removal.
- Performed facial treatments on clients to correct and prevent skin conditions, microneedling, laser resurfacing, chemical peels, RF skin tightening, Potenza etc.
- Developed personalized skincare regimens based on individual client needs.
- Promoted patient education of skincare to enhance patient confidence and reinforce therapy.
- Kept abreast of new developments in technology related to medical esthetics.
- Trained new employees on proper techniques for administering medical esthetic services.
- Maintained hygiene and safety standards in treatment areas.
- Collaborated with team members to ensure smooth operation of services.
Senior Sales Consultant and Face Expert
Caryl Baker Visage Newmarket
03.2004 - 02.2020
- Consulted with clients to assess skin conditions and recommend services.
- Maintained hygiene and safety standards in treatment areas.
- Educated clients on post-treatment care and skincare products.
- Assisted in inventory management of skincare products and equipment.
- Developed personalized skincare regimens based on individual client needs.
- Updated client records to track treatment progress and preferences.
- Performed minor office duties such as filing documents or scheduling appointments.
- Trained new employees on proper techniques for administering medical esthetic services.
- Greeted clients upon arrival for their appointments and checked them in accordingly.
- Performed facial treatments on clients to correct and prevent skin conditions such as microdermabrasion, HydraFacial, chemical peels, Dermaplaning, ect.
- Performed facial waxing and other hair removal services.
- Provided professional makeup applications for all occasions.
- Scheduled patient consultations and treatments using medical software.
- Performed skin analysis to determine client needs and recommended appropriate treatments.
- Educated patients about potential risks associated with certain procedures.
Bartender
Sportin' Fadez
01.2019 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
Tom and Jerry's Bistro
06.2016 - 08.2017
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders with accuracy and efficiency.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Resolved customer complaints effectively, maintaining satisfaction levels.
- Implemented best practices for health and safety compliance in service areas.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
Advanced Medical Esthetics - Esthetics
Bryan College
Toronto, ON06-2012
Registered Massage Therapist - Health And Wellness
Bryan College
Toronto, ON06-2012
No Degree - Bartending And Sumelier
Toronto Institute of Bartending
07.2004
Cosmetology
The School of Makeup Art
Toronto, ON03-2004
Skills
customer relationship management
Timeline
Medical Esthetician
Level Laser Med Spa
02.2020 - 10.2022
Bartender
Sportin' Fadez
01.2019 - 08.2019
Server
Tom and Jerry's Bistro
06.2016 - 08.2017
Senior Sales Consultant and Face Expert
Caryl Baker Visage Newmarket
03.2004 - 02.2020
Advanced Medical Esthetics - Esthetics
Bryan College
Registered Massage Therapist - Health And Wellness
Bryan College
Cosmetology
The School of Makeup Art
No Degree - Bartending And Sumelier
Toronto Institute of Bartending