Jennifer Finn
Laval,QC
Summary
Assisted customers with processing transactions and addressing inquiries.,Supported resolution of customer issues and provided relevant information.,Collaborated with team members to improve service delivery.
Overview
12
12
years of professional experience
Work History
Cashier
Mcdonalds
01.2019 - 2019
- Processed customer transactions accurately and efficiently, ensuring smooth checkout experience.
- Maintained cleanliness and organization of work area to adhere to health and safety standards.
Call center agent
Telnek
03.2026 - 06.2026
Managed outbound customer communications to ensure effective service delivery.
Calling center agent
Gestcom
03.2025 - 04.2025
- Documented customer interactions and feedback to enhance service quality and operational efficiency.
- Executed sales strategies to promote Montreal newspaper subscriptions.
Accounting Clerk
Ville De Laval
Laval
11.2015 - 03.2016
- Executed temporary role over eleven weeks, ensuring seamless operations during staffing transition.
- Completed a four-week internship, gaining hands-on experience in industry practices.
Karate Kyokyshin instructor, Monitor for a community center
Loisirs Renaud/Coursol
01.2014 - 03.2016
- Oversaw training sessions and ensured adherence to safety protocols for participants in Kyokushin karate program.
Education
DEP - Accounting
CDC Pont Viau
01-2015
High School Diploma -
Laurier Senior High School
01-2014
Mother Teresa Junior High School
01-2011
Skills
Assisted customers with inquiries and concerns to promote satisfaction
Demonstrated patience and empathy while addressing customer needs
Organized tasks effectively to optimize time management
Operated cash register to process transactions accurately
Took orders efficiently to ensure prompt service
Completed accounting tasks and booking invoices
Languages
English and French
Native or Bilingual
Awards
World vision mats awards 2013, Math academic awards 2010, 2013, 2014, History awards 2010, 2011, Science awards 2010, 2011, French award 2010
Qualifications
- Registered businesses and personal Income tax
- Payroll
- Simply accounting
- Call center agent
Timeline
Call center agent
Telnek
03.2026 - 06.2026
Calling center agent
Gestcom
03.2025 - 04.2025
Cashier
Mcdonalds
01.2019 - 2019
Accounting Clerk
Ville De Laval
11.2015 - 03.2016
Karate Kyokyshin instructor, Monitor for a community center
Loisirs Renaud/Coursol
01.2014 - 03.2016
DEP - Accounting
CDC Pont Viau
High School Diploma -
Laurier Senior High School
Mother Teresa Junior High School