Jennifer Fay
Cochrane,AB
Summary
Talented Owner with excellent customer service, sales/events and retail experience with more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
Work History
Owner
Styles Between Us Inc
03.2018 - Current
- Bought existing consignment business and continue to grow it (over 2500 consignors to date) in Canada's fastest growing town.
- Daily intake of clothing & accessories, including pricing & displays.
- Daily sales interaction with new & repeat customers.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Continuous relationship building with new & existing customers & consignors.
- Regular accounting responsibilities, knowledge of Quickbooks.
- Manage day-to-day business operations
Owner
Inside Events Inc
09.2013 - 09.2014
- Organized & managed the event planning processes for a large corporate organization, from concept to fruition for their executive/large scale events.
- Worked within their budget (with suppliers & venue) to maintain costs.
Sales Manager, Corp, Govt, Association - Large Mkt
Marriott
10.2012 - 07.2013
- Responsibilities included all meeting & guest room requirements for groups of 100+ attendees.
- Negotiated & established rates through to contract stage for hotel rooms, food/beverage, AV and maintained on-site service for duration of event..
Regional Sales Manager
Metropolitan Hotels
12.2009 - 07.2011
- Represented the Calgary branch of Metropolitan Hotels Regional Sales team as a new hotel was built & opened in Canmore.
- Objective: to sell all 4 of their properties to the markets of AB,SK, MB & Texas focusing on the new hotel while also cross-selling their other 3 hotels as needed.
- Won annual Prospecting award for most qualified calls.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with team members to strengthen customer relationships and uncover possible opportunities for growth.
Catering Sales Manager
Courtyard By Marriott Downtown Toronto
01.2008 - 06.2008
- Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
- Organized special events and social occasions to satisfy client requirements and increase facility revenues.
- Participated in planning meetings, site visits and vendor evaluations to enhance quality of client services.
- Met quarterly targets and achieved bonus regularly.
Senior Events Manager
London Marriott Hotel Regents Park
05.2004 - 08.2007
- Managed administrative logistics of events planning from inquiry stage through to day of for weddings & bar/bat mitzvahs.
- Obtained Certified Wedding Planner certificate through Marriott Hotel training program.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Won annual hotel award for 'Ownership'
Group Sales Coordinator
London Marriott Hotel Regents Park
08.2003 - 05.2004
- Responsibilities involved the process of group bookings for 100+ hotel rooms, from inquiry stage, building the block in the system through to arrival date & special requests.
- Worked with Revenue Management team on setting of rates to make targets.
- Worked with Front Desk staff and other departments to ensure smooth check in and service throughout duration of stay.
Education
MBA - International Business
University of New Orleans
New Orleans, Louisiana08.2002
MBA - International Business
Grenoble Ecole De Management
Grenoble, France2001
Bachelor of Science - Marketing & French
University of New Orleans
New Orleans, Louisiana08.2000
Skills
- Entrepreneur - Business Owner for over 5 years
- Sales Leadership
- Event Planning & Logistics
- Contract Negotiation
- Client Service
- Relationship building
Timeline
Owner
Styles Between Us Inc
03.2018 - Current
Owner
Inside Events Inc
09.2013 - 09.2014
Sales Manager, Corp, Govt, Association - Large Mkt
Marriott
10.2012 - 07.2013
Regional Sales Manager
Metropolitan Hotels
12.2009 - 07.2011
Catering Sales Manager
Courtyard By Marriott Downtown Toronto
01.2008 - 06.2008
Senior Events Manager
London Marriott Hotel Regents Park
05.2004 - 08.2007
Group Sales Coordinator
London Marriott Hotel Regents Park
08.2003 - 05.2004
MBA - International Business
University of New Orleans
MBA - International Business
Grenoble Ecole De Management
Bachelor of Science - Marketing & French
University of New Orleans
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