Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Farrell

Smithers,BC

Summary

I would bring a solid background in coordinating service efficiently. Demonstrated ability to streamline operations and ensure high standards of cleanliness. Proven expertise in daily operations, effective communication.

Enthusiastic, successful working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Housekeeper serving guests in 101-room hotel.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Housekeeping Coordinator

Prestige Hudson Bay Lodge
08.2023 - Current

*Responsible for daily, weekly, and quarterly inventory counts on amenities and supplies for the department and guest rooms.

*Maintaining high standard by ensuring cleanliness and maintenance standards are upheld.

*Ensuring safety and compliance as a member of the Joint Health and Safety Committee.

*Acted as a designated First Aid Attendant for the Housekeeping Department with a OFA Level 1 certification

*Supervisory duties included daily assignments, new hire training on room cleaning procedures, and support to other team members.

*Communication between departments to ensure problems are corrected and enhance guest's experience.

Assistant Executive Housekeeper

Prestige Hudson Bay Lodge
10.2021 - 08.2023

*Carried out and assigned daily tasks as per General Manager's requests.

*Provide weekly amenities inventory to General Manager for ordering consideration.

*Receive and reconcile orders of cleaning supplies, amenities, and linen.

*Member of Joint Health and Safety Committee as Housekeeping representative.

Senior Housekeeper

Prestige Hudson Bay Lodge
07.2017 - 10.2021

*Cleaned rooms and public areas to standard.

*Stocked vending machines weekly and as needed.

*Stocked work carts with linens and amenities.

*Washed, dried, and folded laundry. Also responsible for pre-treating soils and stains.

Night Shift Housekeeper

Hudson Bay Lodge
03.2005 - 07.2017

*Cleaned lobby and other public areas.

*Checked and cleaned the in-house hot tub

*Retrieved dishes from room service use, and returned to kitchen

*Drove guests to and from airport, floatplane base, train and bus station as needed. Assisted with guest luggage as needed.

*Cleaned guest rooms as required.

Education

Word Processing, Database Creation, Proofreading

Northwest Community College
Smithers, BC

Skills

    Adaptability

Languages

English
Native or Bilingual

Certification

OFA Level 1 - Current until March 2025

SuperHost Fundamentals - 2006

Timeline

Housekeeping Coordinator

Prestige Hudson Bay Lodge
08.2023 - Current

Assistant Executive Housekeeper

Prestige Hudson Bay Lodge
10.2021 - 08.2023

Senior Housekeeper

Prestige Hudson Bay Lodge
07.2017 - 10.2021

Night Shift Housekeeper

Hudson Bay Lodge
03.2005 - 07.2017

Word Processing, Database Creation, Proofreading

Northwest Community College
Jennifer Farrell