Jennifer Erickson
Edmonton,Canada
Summary
Results-driven and strategically minded professional with a diverse background in sales, compliance, and financial services. Possess proficiency in a range of computer skills, including MS Office, SalesForce, Zoom, and more. Expertise extends to people management, information security, and remote teamwork. Known for problem-solving, analytical skills, and attention to detail, adept at driving operational improvements and innovation.
Overview
26
26
years of professional experience
Work History
Branch Manager | Sales Representative
Embark Student Corp.
02.2015 - 04.2023
- I recruited, trained, and provided ongoing support for a remote and 100% commission sales team
- We maintained sales results that saw us consistently in the top 5 branches nationally for our division
- We exceeded growth targets and received branch level awards in 2015, 2017, 2020, and 2021.
Compliance Officer | Western Canada & Ontario
Knowledge First Financial
05.2010 - 01.2015
- In addition to ensuring that our Sales Representatives and Branch Managers in Western Canada received proper training and support, I was tasked with audit responsibilities in Ontario.
Manager, Sales & Compliance
USC Education Savings Plans Inc.
09.2008 - 05.2010
- This short-term role was created to break down silos in communication between Sales and Compliance departments and ensure that Sales Representatives and Branch Managers received consistent and timely information.
Provincial Compliance Officer - Prairie Provinces
USC Education Savings Plans Inc.
08.2004 - 09.2008
- This role saw my responsibilities expand to include two further jurisdictions
- I was also tasked with the review and approval process for licensing of all new Sales Representatives and Branch Managers.
Alberta Trading Officer
USC Education Savings Plans Inc.
05.2003 - 08.2004
- I was proud to be selected as the first corporate Compliance Officer for the organization
- As there were no formal processes, I was tasked with creating the initial audit formats for branch and field representative examinations.
Sales Representative
USC Education Savings Plans Inc.
09.1997 - 04.2003
- As a remote (WFH) 100% commission independent contractor, this role taught me a great deal about business planning, effective prospecting, conducting effective presentations, and customer service.
Education
Chief Compliance Officers Qualifying Examination -
Canadian Securities Institute
01.2011
Investment Funds Course -
Investment Funds Institute of Canada
01.2005
Officers, Partners, Directors Course -
Investment Funds Institute of Canada
01.2005
Branch Manager Course -
RESP Dealers Association of Canada
01.2003
Business Administration and Management, General -
NAIT (Northern Alberta Institute of Technology)
04.1995
Skills
- People Management
- Relationship Builder
- Cold Calling & Prospecting
- Sales Presentations
- Marketing Materials Development
- Regulatory and Standards Compliance
- Risk Management
- Customer Experience Management
- Records Management
- Remote Training & Teamwork Zoom
- Operational Improvements and Innovation
- Salesforce CRM
Languages
English
Native or Bilingual
Timeline
Branch Manager | Sales Representative
Embark Student Corp.
02.2015 - 04.2023
Compliance Officer | Western Canada & Ontario
Knowledge First Financial
05.2010 - 01.2015
Manager, Sales & Compliance
USC Education Savings Plans Inc.
09.2008 - 05.2010
Provincial Compliance Officer - Prairie Provinces
USC Education Savings Plans Inc.
08.2004 - 09.2008
Alberta Trading Officer
USC Education Savings Plans Inc.
05.2003 - 08.2004
Sales Representative
USC Education Savings Plans Inc.
09.1997 - 04.2003
Chief Compliance Officers Qualifying Examination -
Canadian Securities Institute
Investment Funds Course -
Investment Funds Institute of Canada
Officers, Partners, Directors Course -
Investment Funds Institute of Canada
Branch Manager Course -
RESP Dealers Association of Canada
Business Administration and Management, General -
NAIT (Northern Alberta Institute of Technology)
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