Jennifer Enright
Pollock Pines,CA
Summary
Diligent Account Technician with a strong background in managing financial records and transactions, recognized for streamlining account reconciliation processes and ensuring accurate financial reporting. Proficient in data analysis and meticulous in handling financial documentation, consistently delivering high-quality results. Dynamic professional adept at navigating challenges, equipped with strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset, committed to making meaningful contributions that advance our EDCOE goals.
Overview
16
16
years of professional experience
Work History
Account Technician
El Dorado County Office of Education
05.2023 - Current
- Managed accounts payable functions including invoice entry, check processing, and distributing payments.
- Efficiently processed high volume transactions using automated accounting tools while minimizing input errors.
- Improved client satisfaction through timely and accurate invoicing, strengthening relationships with departments and districts.
- Collaborated closely with other departments to resolve billing issues, resulting in fewer customer disputes.
- Providing exceptional customer service when responding to vendor inquiries or resolving any payment-related concerns they may have had.
- Analyzed complex financial data from various sources to prepare monthly journal entries and budget adjustments.
- Analyzed and manage POs and Standard agreements.
- Track and manage revenue Standard Agreements.
- Prepare, edit, and submit all 1099 reports at the beginning of the year for auditing purposes.
Program Assistant - Communications
El Dorado County Office of Education
09.2022 - 05.2023
- Coordinated program schedules, ensuring alignment with organizational goals and stakeholder needs.
- Developed and maintained systematic filing processes, enhancing document retrieval efficiency.
- Facilitated communication among team members, fostering collaboration across departments.
- Assisted in the preparation of program reports, ensuring accuracy and adherence to deadlines.
- Assisted with planning and coordinating day-to-day and special program activities.
- Supported planning and coordination of Coat Drive and Academic Decathlon program including associated activities.
- Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
- Collaborated with external partners to expand program reach and impact.
- Monitored program budgets to track expenses and highlight areas for financial optimization.
- Negotiated with vendors to secure cost-effective services for program events, maximizing budget efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared clearly written and formatted documents and reports.
Secretary II
EL DORADO COUNTY OFFICE OF EDUCATION
07.2021 - 09.2022
- Managed office communications, ensuring timely dissemination of information across departments.
- Coordinated scheduling for meetings and events, optimizing resource allocation and time management.
- Developed and maintained filing systems to enhance document retrieval efficiency and organization.
- Implemented office procedures that improved workflow consistency and reduced administrative errors.
- Trained new staff on office protocols, fostering a collaborative environment and knowledge sharing.
- Oversaw inventory management, ensuring adequate supplies were available for daily operations and events.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Cashier
NUGGET MARKET INC/FORKLIFT
10.2018 - 07.2021
- Processed customer transactions accurately and efficiently, ensuring a positive shopping experience.
- Managed cash register operations, balancing drawers at the end of shifts to maintain financial integrity.
- Assisted customers with product inquiries and provided recommendations to enhance satisfaction.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Implemented inventory management techniques to ensure accurate stock levels and availability of products.
- Resolved customer complaints effectively, using conflict resolution skills to maintain store reputation.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Customer Service Representative
INTERSTATE OIL
11.2017 - 10.2018
- Resolved customer inquiries and complaints promptly, enhancing satisfaction and loyalty.
- Managed high-volume calls while maintaining professionalism, ensuring timely support for all clients.
- Coordinated with cross-functional teams to facilitate effective communication regarding customer needs and feedback.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Office Manager/Front Desk Receptionist
ESTERO INN
05.2014 - 11.2017
- Streamlined office operations by implementing efficient scheduling and resource allocation strategies.
- Managed vendor relationships to ensure timely delivery of supplies and services.
- Developed and maintained comprehensive filing systems to enhance document retrieval efficiency.
- Coordinated staff training programs, fostering a knowledgeable and skilled workforce.
- Oversaw budget management processes, ensuring adherence to financial guidelines and optimizing expenditures.
- Implemented process improvements that enhanced workflow efficiency across administrative functions.
- Evaluated office procedures regularly, identifying areas for improvement and driving operational excellence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Barista and Starbucks Partner
STARBUCKS
09.2013 - 05.2014
- Delivered exceptional customer service in high-volume environment, ensuring customer satisfaction and loyalty.
- Prepared and served beverages with precision, maintaining quality standards and consistency.
- Managed inventory levels, ordering supplies as needed to minimize waste and ensure product availability.
- Fostered a positive team culture through effective communication and collaboration among staff members.
- Conducted regular equipment maintenance checks to ensure optimal functionality and safety compliance.
Administrative Assistant
COLLINGS TEEN CENTER
08.2009 - 05.2010
- Coordinated daily operations, ensuring efficient workflow and communication among staff and clients.
- Managed scheduling and appointment setting for programs, optimizing time management and service delivery.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Assisted in planning and executing community events, fostering engagement and participation among local youth.
- Implemented office procedures that improved administrative efficiency and streamlined processes across departments.
- Cultivated relationships with vendors, negotiating contracts that supported program needs effectively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
Some College (No Degree) - Photography
American River College
Sacramento, CAGeneral Education
Cuesta College
San Luis Obispo, CAHigh School Diploma -
Visions in Education High School
Carmichael, CA06.2007
Skills
- Client communication
- Accounting software proficiency
- Accounts receivable management
- Tax preparation
- Accounts payable management
- Problem-solving abilities
- Journal entries
- Purchase Order and Standard Agreement management
Languages
Sign Language
Professional Working
Timeline
Account Technician
El Dorado County Office of Education
05.2023 - Current
Program Assistant - Communications
El Dorado County Office of Education
09.2022 - 05.2023
Secretary II
EL DORADO COUNTY OFFICE OF EDUCATION
07.2021 - 09.2022
Cashier
NUGGET MARKET INC/FORKLIFT
10.2018 - 07.2021
Customer Service Representative
INTERSTATE OIL
11.2017 - 10.2018
Office Manager/Front Desk Receptionist
ESTERO INN
05.2014 - 11.2017
Barista and Starbucks Partner
STARBUCKS
09.2013 - 05.2014
Administrative Assistant
COLLINGS TEEN CENTER
08.2009 - 05.2010
Some College (No Degree) - Photography
American River College
General Education
Cuesta College
High School Diploma -
Visions in Education High School