Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Drover

Edmonton,AB

Summary

As a Team Lead at Clean Haven, I excel in deep cleaning and eco-friendly practices moving forward with my own cleaning services. Known for reliability, I've fostered client trust and satisfaction, leading to repeat business. My leadership ensured efficient team operations, enhancing service delivery and safety. I continue to pride myself with enhanced client satisfaction.

Overview

11
11
years of professional experience

Work History

Residential House Cleaner

Self Employed Services
09.2015 - Current


  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
  • Established a reputation for punctuality, and dependability that contributed to high levels of client satisfaction and repeat business.
  • Exceeded client expectations to garner future services.
  • Fostered open communication with clients regarding expectations and feedback, leading to better overall service delivery.
  • Optimized cleaning schedules to ensure timely completion of tasks and high client satisfaction.

House Cleaner - Team Lead

Clean Haven
04.2014 - 07.2015
  • Picked up cleaning kits & delivered back at end of day. Received payments left from clients & delivered to management at the end of each day.
  • Led a team of house cleaners, ensuring efficient and thorough cleaning services.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Education

South Central High School
Oyen, AB

Skills

  • Deep cleaning expertise
  • Reliability and punctuality
  • Eco-friendly cleaning practices

Languages

English

Timeline

Residential House Cleaner

Self Employed Services
09.2015 - Current

House Cleaner - Team Lead

Clean Haven
04.2014 - 07.2015

South Central High School
Jennifer Drover