Jennifer Doyle

Department Management

• Developed the PMO office from 1 employee to 10+ employees, working cross functionally with Operations, Network Services, Executive Team and the GIS Department
• Assisted senior leadership in managing all aspects of operations.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Reduced operational costs by identifying inefficiencies and implementing cost-saving measures in various departments.

Program Management

• Leveraged project management processes and tools to define and execute projects.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Prepared project lifecycle documentation and project management plans.
• Supported project management initiatives, tracking progress and providing updates to relevant stakeholders.

Team Management

• Recruited, interviewed and hired employees
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.

Project Management

• Managing up to $150m in projects annually, in 3 Canadian zones while establishing standard processes and templates
• Technical Skills Schedule Management, Gantt Charts, Microsoft Project and Overall Progress Tracking Resource Management- materials, crews, equipment etc
• Budget Management- Estimating, Budget Baseline, and EAC, bac
• Project Communication Management- Stakeholder Dashboards & Executive Team Project Summaries
• Scope Management and Contract Management
• Risk Management and development of risk mitigation/ action plans
• Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
• Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
• Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
• Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
• Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
• Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
• Coordinated change management efforts throughout the organization, ensuring seamless integration of new processes or technologies into existing workflows without disruption.

Program Management

• Oversee development of proposals, RFP responses, pre-sales, estimation
• Provide leadership of projects throughout entire lifecycle from inception to delivery with oversight of initiation, planning, execution, and close
• Cross-Functional Leader - Work collaboratively with cross-functional teams of operations, field crews, splicers, engineers and GIS

• Large Event Management - Coordinating 500+ events a year- ranging from small (20 people/ 2 hours) to large (1000+ people/ weeklong)
• All events were managed by 1 Project coordinator from Initiation to Closing, with majority of the work focused on the planning phase
• Client Relations- Working with clients through all phases of the event lifecycle
• Determining and meeting the needs of the client while managing scope creep
• Budget Management
• Timeline Creation and Executions
• Scope Creep and Change Management
• Event Design and Logistics
• Event Executions
• Examples of Large Events: important receptions and galas at the Prime Minister's residence, Parliament or other Embassies, Concerts, Festivals and other major Symposiums or Conferences in the Ottawa Region