Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Dorey

Greenhill,NS

Summary

Detailed pharmacy assistant with several years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards. Goal-oriented pharmacy assistant operates well in fast-paced, high-volume environments. Knowledgeable of state and federal guidelines for pharmacy operations and controls. Works well with patients and providers. Friendly professional seeking to bring expertise in working diligently to serve customers, support pharmacy activities and assist staff. Talented in ringing up customers, answering questions about merchandise and services and handling customer calls to provide outstanding service. Organized in maintaining records, managing inventory and sending refill requests.

Overview

30
30
years of professional experience

Work History

Pharmacy Assistant

Lawtons
Windsor, NS
03.2018 - Current
  • Completed daily paperwork associated with filling prescriptions accurately.
  • Managed inventory levels of medications and supplies.
  • Greeted customers upon arrival at the pharmacy counter.
  • Processed payments from customers using cash registers and debit and credit card terminals.
  • Resolved customer complaints promptly in a professional manner.
  • Participated in staff meetings discussing new developments within the pharmacy profession.
  • Received telephone calls from physicians, nurses or other healthcare professionals requesting information about medications or supplies.
  • Performed administrative duties such as filing documents, faxing forms, answering phones.
  • Restocked shelves and prepared expired drugs for return.

Assistant Front End Supervisor

Sobeys
Windsor , NS
01.2000 - 03.2018
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Trained new employees on company policies and procedures.
  • Directed and supervised team of 15 employees in daily operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Identified needs of customers promptly and efficiently.

Deli Clerk

Sobeys
Clayton Park, NS
08.1995 - 06.1999
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Assisted customers with selecting products from the deli case or menu board.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.

Education

High School Diploma -

Windsor Regional High School
Windsor NS
06-1994

Skills

  • Prescription filling
  • Inventory management
  • Cash handling
  • Customer service
  • Medication knowledge
  • Regulatory compliance

Timeline

Pharmacy Assistant

Lawtons
03.2018 - Current

Assistant Front End Supervisor

Sobeys
01.2000 - 03.2018

Deli Clerk

Sobeys
08.1995 - 06.1999

High School Diploma -

Windsor Regional High School

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Jennifer Dorey