Jennifer Dinh
Calgary,AB
Summary
Reliable Pharmacy Assistant with experience in providing quality customer service, managing daily pharmacy operations and accurately filing information. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
PHARMACY ASSISTANT
CURIS RX MAHOGANY ( FORMERLY CREATE PHARMACY)
07.2022 - Current
- Consistently greet customers with professionalism and courtesy upon arrival
- Process written prescriptions, requests for refills, and verified patient information on Kroll
- Answer multi-line telephone calls, providing customer service to the patients and all daily transactions
- Created customers profiles and enter insurance information
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Filling and packaging drug medications in an efficient pace
- Processed inventory stock, received incoming supplies and stocked in correct locations.
- Delivering and mailing out medications to patients using Purolator, Canada Post and Optimo Routes.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
SHIFT SUPERVISOR/BARISTA/TRAINER
ANALOG MAHOGANY COFFEE SHOP
02.2019 - Current
- Efficiently handle all preparation up to standards
- Served food and beverages promptly with focused attention to customer needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
SHIFT SUPERVISOR/BARISTA/BAKER
CRANSTON GOOD EARTH CAFÉ AND BAKERY
01.2014 - 06.2018
- Complied with Health codes and store standards
- Proper care in food production and follow up with inventory check
- Delegated tasks and responsibilities
- Opening/closing procedures and keyholder.
Education
Graduate Certificate - Pharmacy Assistant
SOUTHERN ALBERTA INSTITUTE TECHNOLOGY
Calgary, AB03.2022
BUSINESS ADMINISTRATION MANAGEMENT DIPLOMA - Business Management
SOUTHERN ALBERTA INSTITUTE TECHNOLOGY
06.2017
Skills
- Proficient organizational skills
- Multi-tasker and reliable
- People skills
- Team building
- Problem solver
- Labeling Accuracy
- Patient confidentiality
- Insurance processing
Timeline
PHARMACY ASSISTANT
CURIS RX MAHOGANY ( FORMERLY CREATE PHARMACY)
07.2022 - Current
SHIFT SUPERVISOR/BARISTA/TRAINER
ANALOG MAHOGANY COFFEE SHOP
02.2019 - Current
SHIFT SUPERVISOR/BARISTA/BAKER
CRANSTON GOOD EARTH CAFÉ AND BAKERY
01.2014 - 06.2018
Graduate Certificate - Pharmacy Assistant
SOUTHERN ALBERTA INSTITUTE TECHNOLOGY
BUSINESS ADMINISTRATION MANAGEMENT DIPLOMA - Business Management
SOUTHERN ALBERTA INSTITUTE TECHNOLOGY
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