Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer DeMerchant

Ayr,ON

Overview

21
21
years of professional experience

Work History

Land Analyst

Veracity Real Estate Solutions
04.2020 - 06.2023
  • Answered customer questions and provided information about findings.
  • Maintained high work volume and tight deadlines.
  • Produced reports with detailed valuations.
  • Visited site locations to assess value of [Description].
  • Documented condition and special features to provide accurate estimations.
  • Researched land, property and market values to complete estimations.
  • Improved property database with new maps, inventory data, feature descriptions and relevant exemptions.
  • Provided property owners with timely notices detailing assessment findings and tax calculations.

Executive Assistant to the Chief Executive Officer

Veracity Real Estate Soltutions
02.2017 - 06.2023
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Answered high volume of phone calls and email inquiries.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Wrote reports, executive summaries and newsletters.

Senior Executive Travel Agent

Blackberry
01.2002 - 07.2015
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Helped customers with passport and visa applications.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

Education

Associate of Arts - Travel And Tourism

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Documentation Requirements
  • Mathematical Calculations
  • Visual Inspections
  • Photography Skills
  • Collecting Documentation
  • Property Documentation Analysis
  • Records Maintenance
  • Properties experience

Languages

English
Full Professional
German
Elementary

Timeline

Land Analyst

Veracity Real Estate Solutions
04.2020 - 06.2023

Executive Assistant to the Chief Executive Officer

Veracity Real Estate Soltutions
02.2017 - 06.2023

Senior Executive Travel Agent

Blackberry
01.2002 - 07.2015

Associate of Arts - Travel And Tourism

Seneca College of Applied Arts And Technology

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Jennifer DeMerchant