Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Daykin

Toronto,ON

Summary

Dynamic leader with a proven track record at Metro, adept in customer service management and enhancing sales through strategic merchandise displays. Excelled in mentoring and relationship building, significantly improving team efficiency and customer satisfaction. Skilled in data-driven decision-making and display setup, consistently achieving and surpassing sales goals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Metro
09.2018 - Current
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Seafood Manager

Metro
01.2001 - 09.2018
  • Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
  • Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.
  • Participated in vendor negotiations to secure favorable pricing terms while maintaining quality standards.
  • Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
  • Maintained a clean, organized, and safe work environment in accordance with company standards.

Seafood Manager

Real Canadian Superstore
10.1998 - 01.2001
  • Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
  • Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
  • Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
  • Maintained a clean, organized, and safe work environment in accordance with company standards.

Night Supervisor

Cultures Fresh Food Restaurant
01.1994 - 10.1998
  • Improved employee performance by conducting regular evaluations and providing constructive feedback.
  • Facilitated smooth shift transitions by maintaining open communication between day and night teams.
  • Coordinated project completion during nighttime hours, meeting strict deadlines while maintaining quality standards.

Education

High School Diploma -

Port Aruthur Collegiate Institute
Thunder Bay, ON
06-1996

Skills

  • Customer relations
  • Flexible schedule
  • Display setup
  • Goals and performance
  • Customer service
  • Customer service management
  • Relationship building and management

Languages

English
Professional Working

Certification

Food Handling and Safety Certificate

First Aid Red Cross training

Timeline

Assistant Store Manager

Metro
09.2018 - Current

Seafood Manager

Metro
01.2001 - 09.2018

Seafood Manager

Real Canadian Superstore
10.1998 - 01.2001

Night Supervisor

Cultures Fresh Food Restaurant
01.1994 - 10.1998

High School Diploma -

Port Aruthur Collegiate Institute

Similar Profiles

CREATE PROFILE
Jennifer Daykin