Jennifer Da Silva
Toronto,ON
Summary
Qualified and professional employee. With over 2 years of experience in customer service. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. Speak fluently Portuguese and English.
Overview
5
5
years of professional experience
Work History
Business Coordinator
Office 146 Co Working Space
05.2022 - Current
- Interact professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenish office supplies, placing new orders for restocking to maintain inventory.
- Process financial documents, contracts, expense and invoices.
- Monitor payments due from clients and promptly contacted clients with past due payments.
- Accept packages, sort and distribute all mail.
- Complete sign-ups, and new member onboarding.
- Setting and implementing all social media.
- Conduct member tours of our space.
- Maintaining office supply levels and ordering as needed.
Office Coordinator
Life For Lives
06.2019 - 03.2022
- Checked office stock to determine supply levels and maintain inventory.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Identified needs of customers promptly and efficiently.
- Managed and tracked expenses to meet company budget requirements.
- Managed daily invoices, reports and proposals.
- Monitored office equipment and scheduled repairs.
- Coordinated meeting and work schedules for staff teams and executives.
Sales Associate
Kitchen Stuff Plus
06.2018 - 12.2018
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Introducing promotions and opportunities to customers.
- Balance point of sale drawers.
- Maintaining on orderly appearance throughout the sales floor.
- Directing customers to merchandise within the store.
Education
Diploma - Social Worker
Humber College
Toronto, ON05.2020
Skills
- Adapts quickly
- Customer service
- Problem solving
- Leadership
- Great-time management skills
- Excellent organizational skills
- Mail Management
- Timeline Planning and Management
Timeline
Business Coordinator
Office 146 Co Working Space
05.2022 - Current
Office Coordinator
Life For Lives
06.2019 - 03.2022
Sales Associate
Kitchen Stuff Plus
06.2018 - 12.2018
Diploma - Social Worker
Humber College
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