Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Culbert

Ayr

Summary

Dynamic and detail-oriented professional with experience at Ayr Physiotherapy Clinic, skilled in therapeutic exercises and patient care. Proven ability to enhance patient mobility and improve practice efficiency through strong communication and teamwork. Committed to maintaining confidentiality and delivering exceptional customer service in fast-paced environments.

Friendly and upbeat physical therapy team member offering strong history of success in providing knowledgeable and conscientious support to all patients. Safety-focused, reliable and skilled at managing any assistance task on behalf of senior personnel, including fitting devices, and preparing equipment. Good multitasking, problem-solving and documentation skills.

Overview

14
14
years of professional experience

Work History

Physiotherapy Aide/Receptionist

Ayr Physiotherapy Clinic
11.2021 - Current
  • Communicated with physicians to provide updates on patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Improved patient mobility using passive and active therapeutic exercises.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Tracked important information in AbelMed spreadsheets and ran reports or generated graphs using data.

Environmental Services Housekeeper

Park Lane Terrace
09.2020 - 11.2021
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

Event Coordinator

NithRidge Wedding Estates
04.2017 - 10.2020
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Trained and supervised event staff to complete tasks on time.
  • Implemented contingency plans to address last-minute changes or unforeseen events.

Lead Prep Cook/Line Cook Supervisor

Abe Erb
05.2018 - 03.2020
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Assisted in developing new menu items to reflect restaurant's style and standards.
  • Managed inventory and ordered food and supplies to maintain adequate stock.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Supervisor

Foodland
10.2011 - 05.2017
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Generated reports detailing findings and recommendations.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

High School Diploma -

Lake Brantley High School
Altmonte Springs Florida
06-1997

Skills

  • Physiotherapy
  • Pain management techniques
  • Therapeutic exercises
  • Therapeutic equipment
  • Treatment implementation
  • Self-care instructions
  • Confidential information
  • Conditioning
  • Strengthening
  • Strength training
  • Communication
  • Safety management
  • Customer service
  • Functional improvement

Languages

English

Timeline

Physiotherapy Aide/Receptionist

Ayr Physiotherapy Clinic
11.2021 - Current

Environmental Services Housekeeper

Park Lane Terrace
09.2020 - 11.2021

Lead Prep Cook/Line Cook Supervisor

Abe Erb
05.2018 - 03.2020

Event Coordinator

NithRidge Wedding Estates
04.2017 - 10.2020

Supervisor

Foodland
10.2011 - 05.2017

High School Diploma -

Lake Brantley High School

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Jennifer Culbert