Jennifer Crispin
Gloucester,CA
Summary
Experienced Sales Coordinator and Head of Lighting Division with over 10 years of success in sales, customer service, and team leadership. Adept at managing client relationships, coordinating sales operations, and providing product expertise in a fast-paced environment. Skilled in training and onboarding new team members, driving performance, and ensuring exceptional customer satisfaction. Seeking a part-time or remote position where I can leverage my sales coordination, customer service, and leadership experience.
Overview
25
25
years of professional experience
Work History
Sales Coordinator
Nutri-Lawn
03.2013 - Current
- As this time, I am ahead of the lighting division. I have been at my current role for the past 3 years. I have excelled and provided growth to the department. I started out as a sales representative and customer service rep and quickly climbed up the ranks to my current role.
- I was a lawn care rep, then they saw my potential and added me to the lighting team, fast forward 1 year, I was asked to join the commercial division while still managing my other tasks.
- We added another division under the umbrella of Nutri-lawn called Mosquito.Buzz and had a taste for selling lots.
- I was made a team leader, a top seller, and coordinator.
- I’m 2020 we launched our Glo Outdoor Lighting line and I was head of that division. They gave me a goal and I surpassed it within the first month! With my team joining em we sold $850k the first year!
- Fast forward to 2023, I am now single handed running the division.
- O Responsible for calling clients on a daily basis and offering helpful and friendly customer service.
- O Responsible for up selling when required.
- O Responsible for closing sales and hitting daily sales target for the day.
- O Top sales person
- O Responsible for updating tasks and roles 2-3 times a day.
- O Goals and sales targets need to reached (daily, weekly, monthly)
- O Responsible for emailing and task management.
FIELD PLACEMENT
01.2012 - 02.2012
- 2012 FIELD PLACEMENT
- Tasks Completed:
- O Successfully learned the X-Co system, filed and managed all client files from varies cities, dealt with matters from new prospects, and old clients wanting legal services for new maters, appeared in court for adjournments, developed relationships with other paralegal agents and other court clerks in Ottawa and other cities, I completed legal research regarding stunt driving as we were building a defence case.
Sales Representative
WEED MAN
02.2010 - 12.2011
- O Responsible for calling clients on a daily basis and offering helpful and friendly customer service.
- O Responsible for up selling when required.
- O Responsible for closing sales and hitting daily sales target for the day.
- O Top sales person for 6-8 consecutive weeks.
Professional Cleaner
Maid Fresh
04.2009 - 08.2010
- Cleaner
- O Responsible for cleaning the homes of clientele.
- O Responsible for leading the team of staff.
Cashier
TIM HORTON'S
03.2006 - 09.2008
- O Responsible for overnight shifts on a daily basis
- O Worked on cash and served customers in Drive Thru
- O Responsible for staging on evening shifts - Bakery Preparation
- O Ability to work in a fast paced environment and able to work as a team player
Supervisor/Cashier
A&W FOOD SERVICES
09.2002 - 08.2006
- O Responsible for Opening & Closing the store on a daily basis
- O Responsible for making daily deposits
- O Responsible for training several team mates on cash
- O Managed and kept accurate, current computer records of inventory
- O Promoted to supervisor within the first year of working for A&W.
Customer Service Representative
OLD NAVY
07.2002 - 12.2003
- O Worked on cash and in fitting rooms
- O Responsible for opening and closing the store with other employees
Customer Service Representative
FARM BOY
09.2000 - 09.2002
- O Provided courteous and friendly service on a regular basis
- O Worked in several departments such as cheese, deli, bread, and produce
- O Responsible for opening and closing both cheese and deli departments
- O Trained other staff members in the deli department
Education
Diploma - Paralegal
Herzing College
01.2012
Diploma - Law Clerk
Algonquin College
01.2009
High school Diploma - undefined
St Peter's Catholic High School
01.2002
Skills
- Proficient in using Microsoft Word, Microsoft Powerpoint, smartsheets
- Sandler Sales Training - 2 years
- Goals and performance
- Strong enthusiasm
- Sales reporting
- Goal-oriented mindset
- Exceptional leader
- Coaching skills
- Recordkeeping
- Sales strategies
- Sales expertise
- Cross-selling techniques
- Upselling strategies
- Upselling
- Schedule management
- Scheduling
- Cold calling expertise
- Lead generation
- Proposal development
- Team collaboration
- Workflow coordination
- Relationship management
- Market research
- Customer feedback analysis
- Customer engagement and support
- Customer service
- Customer relations
- Relationship building
- Sales development
- Records management
- Customer retention
- Sales closing
- Staff training
- Client service
- Closing techniques
- Objection handling
Languages
English
Full Professional
French
Limited Working
Timeline
Sales Coordinator
Nutri-Lawn
03.2013 - Current
FIELD PLACEMENT
01.2012 - 02.2012
Sales Representative
WEED MAN
02.2010 - 12.2011
Professional Cleaner
Maid Fresh
04.2009 - 08.2010
Cashier
TIM HORTON'S
03.2006 - 09.2008
Supervisor/Cashier
A&W FOOD SERVICES
09.2002 - 08.2006
Customer Service Representative
OLD NAVY
07.2002 - 12.2003
Customer Service Representative
FARM BOY
09.2000 - 09.2002
Diploma - Law Clerk
Algonquin College
High school Diploma - undefined
St Peter's Catholic High School
Diploma - Paralegal
Herzing College
Additional Information
- O Proficient in using Microsoft Word, Microsoft Powerpoint 2010 also familiar with Teraview, PcLaw, FastCompany, Conveyancer, DivorceMate.
- O Aptitude for applying time management and organizational skills to meet the time lines and limitation periods within a legal environment.
- O Can communicate effectively, orally and in writing, using accurate legal terminology.
- O Competent with utilizing information technology resources and skills appropriately within the legal environment.
- O Demonstrated expertise in employing knowledge of substantive law within the role of the paralegal or law clerk. Demonstrated expertise in employing knowledge of legal procedures within the role of the paralegal or law clerk.
- O Aptitude for using office skills to support the operation of a legal office. Experienced in analyzing, evaluating and applying relevant information from a variety of sources.
- O Experienced in developing strategies for ongoing professional development to enhance competence
- O Understanding of how to locate, select, organize and document information using appropriate technology and information systems.
OTHER
Full licence and access to vehicle
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