JENNIFER COURT
Sarnia,Ontario
Summary
Two years experience as an HR Coordinator a combined, eight years experience as a Store Manager and a combined 17 years in telecommunication sales. Consistently recognized for surpassing sales targets and KPI’s.
Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Match Retail
01.2023 - 11.2024
- Responsible for registering new hires into MEDW and ADP, enrolling employees into benefits and voluntary retirement saving plan, creating and maintaining accurate employee records, safe guarding confidential and sensitive information, providing direct support to employees, Store Managers & District Managers, drafting employment verification letters and position change letters, completing Service Canada surveys, managing the HR Inbox, managing time and attendance through Shiftlab and ADP, preparing and submitting payroll
- Member of the Social Committee, participated in meetings, planned events (Halloween Social, Christmas Party), collaborated as a group
Talent Acquisition Specialist
Match Retail
03.2022 - 01.2023
- Sourced new candidates across Canada for various positions.
- Conducted phone screenings for potential candidates.
- Made and presented job offers to selected applicants.
- Worked closely with Store Managers in recruitment stages.
- Proficient in using iCIMS, Calendly, and Certn.
Store Manager
Wow! Mobile Boutique
04.2014 - 03.2022
- Executed comprehensive training programs for new hires.
- Achieved performance indicators through effective leadership.
- Facilitated daily and weekly sales huddles for goal alignment and motivation.
- Conducted monthly and on-the-go coaching.
- Ensured safeguarding of sensitive information pertaining to customers, employees, and company.
- Surpassed assigned sales goals regularly.
- Resolved identified inventory discrepancies.
- Attended weekly and quarterly sales meetings to drive business growth.
- Ensured excellent service quality, contributing to repeat business.
- Conducted invoice audits.
- Actively pursued opportunities for personal and professional development.
Sales Specialist
Telus
09.2007 - 04.2014
- Conducted cycle counts regularly to maintain inventory accuracy.
- Implemented various incentives to manage Team Members' performance metrics.
- Communicated changes in policies to Team Members.
- Completed merchandising changeovers.
- Conducted training sessions for new team members.
- Delivered excellent customer service.
- Achieved and surpassed sales targets consistently.
- Achieved top performer recognition twice at Telus' Celebration of Stars.
Waitress
Westmark Hotels
05.2007 - 09.2007
- Provided excellent table service to customers.
- Promoted an encouraging work culture.
- Managed food service operations.
- Executed cash transactions accurately and efficiently.
- Informed guests about local activities and attractions.
- Ensured smooth execution of day-opening lead-ups and end-of-day wrap-ups.
Waitress/Bartender
The Oaks Inn
07.2006 - 09.2007
- Delivered exceptional table service.
- Encouraged a supportive and encouraging workplace.
- Managed food service operations.
- Blended and dispensed a variety of beverages.
- Executed daily operational routines.
Education
Business Administration - Marketing
Lambton College
Sarnia, OntarioTravel & Tourism - Tourism And Travel Management
ICS Canada
Skills
- Productive work habits
- Self-motivator
- High-energy
- Exceeding monthly targets
- Recordkeeping
- Maintains confidentiality
- New employee orientations
- Benefits and payroll coordination
- Recruiting
- Staff recruiting and retention
- HR policies and procedures expertise
- People-oriented
Languages
English
Native or Bilingual
Certification
- Smart Serve
- TICO
- Standard First Aid with Level C CPR & AED
Additional Information
- Smart Serve, TICO, Standard First Aid with Level C CPR & AED
Timeline
Human Resources Coordinator
Match Retail
01.2023 - 11.2024
Talent Acquisition Specialist
Match Retail
03.2022 - 01.2023
Store Manager
Wow! Mobile Boutique
04.2014 - 03.2022
Sales Specialist
Telus
09.2007 - 04.2014
Waitress
Westmark Hotels
05.2007 - 09.2007
Waitress/Bartender
The Oaks Inn
07.2006 - 09.2007
Business Administration - Marketing
Lambton College
Travel & Tourism - Tourism And Travel Management
ICS Canada
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