Jennifer Cortes
Huntington Park
Summary
Dedicated food service worker skilled in meal preparation, inventory management, and ensuring high food safety standards. Committed to delivering exceptional dining experiences through teamwork and attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Food Service Worker
LAUSD
Bell
04.2022 - 03.2024
- Prepared and served nutritious meals following dietary guidelines.
- Maintained cleanliness and organization of food service areas.
- Assisted with food inventory management and stock rotation.
- Collaborated with team members to ensure efficient meal service.
- Supported students during meal times, ensuring a positive experience.
- Operated kitchen equipment safely and effectively during food preparation.
- Monitored food temperatures to comply with health standards.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Office Assistant
Advanced Screen Graphics
Commerce
08.2018 - 10.2022
- Managed daily office operations and ensured smooth workflow.
- Assisted in coordinating meetings and scheduling appointments for staff.
- Organized and maintained physical and digital filing systems efficiently.
- Supported inventory management by tracking office supplies and placing orders.
- Communicated effectively with clients and vendors to address inquiries.
- Prepared documents, memos, and reports for internal distribution.
- Utilized office software to create presentations and manage spreadsheets.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
Sales Associate
Macy's
Downey
10.2020 - 06.2022
- Assisted customers in finding products and providing recommendations.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service efforts.
- Answered customer inquiries and resolved issues promptly.
- Participated in inventory management and stock replenishment tasks.
- Educated customers on promotions and loyalty programs effectively.
- Supported store cleanliness and organization to create a welcoming environment.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Used technology resources to assist customers in locating and selecting items.
Host
Dennys Corp
Pico Rivera
05.2017 - 05.2018
- Welcomed guests and ensured a positive dining experience.
- Communicated wait times and specials to customers clearly.
- Assisted in maintaining cleanliness and organization of dining area.
- Trained new hosts on operational procedures and customer service standards.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Processed payments from customers using a POS system.
Education
High School Diploma -
Huntington Park Senior High
Huntington Park06-2013
Skills
- Meal preparation and food safety
- Inventory management and kitchen operations
- Dietary compliance
- Customer service and support
- Team collaboration
- Attention to detail
- Work ethic
Languages
Spanish
Professional
References
References available upon request.
Timeline
Food Service Worker
LAUSD
04.2022 - 03.2024
Sales Associate
Macy's
10.2020 - 06.2022
Office Assistant
Advanced Screen Graphics
08.2018 - 10.2022
Host
Dennys Corp
05.2017 - 05.2018
High School Diploma -
Huntington Park Senior High