Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Jennifer Cooley

Jennifer Cooley

Vancouver,BC

Summary

Dynamic Peer Support Specialist with a proven track record at Canucks Autism Network, excelling in relationship building and problem-solving. Empowered clients through effective communication and advocacy, enhancing access to vital resources. Recognized for fostering a strengths-based approach and maintaining confidentiality while ensuring high-quality support services.

Professional support specialist with a strong background in mental health advocacy and peer support. Proven ability to build trusting relationships and facilitate impactful group and individual sessions. Known for effective teamwork, adaptability, and commitment to achieving positive outcomes. Skilled in active listening and conflict resolution.

Overview

13
13
years of professional experience

Work History

Peer Support Specialist

Canucks Autism Network
09.2023 - Current
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Advocated on behalf of clients to ensure access to appropriate resources and services within the community.
  • Promoted a strengths-based approach for clients through active listening and empathy.
  • Maintained accurate documentation of client interactions, supporting case management efforts.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
  • Communicated with individuals' family members, offering information, and insight into support services available at community level.

Article Writer

Carnegie Newsletter
04.2022 - Current
  • Generated a loyal following of readers through consistent delivery of high-quality work that resonates with the target audience.
  • Organized workflow efficiently, managing multiple projects simultaneously while adhering to tight deadlines.
  • Enhanced reader engagement by crafting compelling articles on various topics.
  • Demonstrated versatility in writing style, easily adapting to different tones required for each assignment or client's specific needs regardless of the subject matter.
  • Mentored junior writers, sharing industry knowledge and best practices for creating impactful content.
  • Received positive feedback from clients for consistently meeting their content requirements and expectations.
  • Expanded readership by exploring new subjects and writing styles to cater to diverse audiences.
  • Built, established and maintained relationships with sources.

Cooking/Prep Cook

Carnegie Volunteer
04.2022 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Trained and assisted new kitchen staff members.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
  • Sharpened knife skills, resulting in precise cuts and reduced preparation time.
  • Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
  • Contributed to menu development, incorporating seasonal ingredients for freshness and variety.
  • Maintained high standards of cleanliness, ensuring safe and hygienic work environment.
  • Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
  • Maintained food safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

President and CEO

Future Productions!
01.2012 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Managed crises effectively while minimizing disruption to daily operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Oversaw divisional marketing, advertising and new product development.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Established new revenue streams by identifying market opportunities and launching innovative products or services.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.


Community Ambassador/frontline Work

Mission Possible/Embers
08.2023 - 01.2024
  • Attended regular research meetings to share experiences and identify areas of improvement.
  • Facilitated conflict resolution among community members by employing effective communication strategies and mediating disputes when necessary.
  • Boosted awareness of available community services by creating informative newsletters, flyers, and social media posts.
  • Strengthened relationships between residents and local businesses through regular communication and collaboration.
  • Improved community safety by implementing neighborhood watch programs and coordinating with local law enforcement.
  • Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
  • Participated in community events to promote services and engage with public.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored program performance and outcomes for successful delivery of services.
  • Partnered with local organizations to expand access to social and community services.
  • Implemented strategies to increase public awareness of social and community service programs.

Zine Writer

Right to Food Zine
10.2022 - 10.2023
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • Adapted writing styles based on different platforms such as social media, blog posts, and print materials.
  • Brainstormed ideas to create useful content for clients.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Boosted reader engagement by developing interactive content pieces, including quizzes and polls, that encouraged audience participation.
  • Led series of writing workshops, improving team skills and fostering culture of continuous learning and development.
  • Consulted with editors to shape story and eliminate any errors.
  • Studied and commented on current news and trends.

Education

Creative Writine - Writing

Stratford Career Institute
Mount Royal
08-2008

Skills

  • Peer support ethics
  • Problem-solving skills
  • Relationship building skills
  • Stress reduction techniques
  • Rapport building
  • Providing direction
  • Social activity planning
  • Communication
  • Decision-making
  • Learning disability awareness
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Safety protocols and procedures
  • Boundary setting
  • Substance abuse awareness

Languages

English
Full Professional
French
Limited Working

Interests

  • Baking
  • Cooking
  • Food Photography
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • Bread Making
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Volunteering at community kitchens and food-related charities
  • Acting and Theater
  • Creative Writing
  • Swimming
  • Yoga
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Committed to improving personal fitness through regular participation in [sport]
  • Regularly practice mindfulness and meditation for overall wellness
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Hiking
  • Volunteering with youth sports programs as a [role]
  • Backpacking and Hiking
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Adventure Travel
  • Road Trips
  • Train Travel

Timeline

Peer Support Specialist

Canucks Autism Network
09.2023 - Current

Community Ambassador/frontline Work

Mission Possible/Embers
08.2023 - 01.2024

Zine Writer

Right to Food Zine
10.2022 - 10.2023

Article Writer

Carnegie Newsletter
04.2022 - Current

Cooking/Prep Cook

Carnegie Volunteer
04.2022 - Current

President and CEO

Future Productions!
01.2012 - Current

Creative Writine - Writing

Stratford Career Institute

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Jennifer Cooley