Jennifer Clarke
CONCEPTIONBAYSOUTH
Summary
Evaluates details and technical frameworks to verify files and accurately manage transactions. Dedicated to resolving issues promptly to prevent delays. Dependable and diligent with superior work ethic and focus on service quality.
Overview
5
5
years of professional experience
2007
2007
years of post-secondary education
Work History
Assessment, Account, Benefits Processing Officer
Canada Revenue Agency
St. John's
08.2025 - Current
- Processed tax returns accurately and efficiently using agency software systems.
- Reviewed financial documents for compliance with federal tax regulations.
- Assisted clients in understanding their tax obligations and entitlements.
* Taxpayer Services Agent SP04
Canada Revenue Agency
St. John's
01.2021 - 08.2025
- Provided accurate tax information to individuals and businesses.
- Assisted clients in completing tax forms and applications.
- Resolved inquiries regarding tax regulations and procedures.
Education
Holy Spirit
Conception Bay South, NLSome College (No Degree) - Human Resources Management
Eastern College
St. John's, NLSkills
- 15 years of customer service experience
- Proficient in a variety of computer applications including Microsoft Excel
- Ability to work independently in a fast paced environment
Languages
English
Proficient (C2)
C2
Timeline
Assessment, Account, Benefits Processing Officer
Canada Revenue Agency
08.2025 - Current
* Taxpayer Services Agent SP04
Canada Revenue Agency
01.2021 - 08.2025
Holy Spirit
Some College (No Degree) - Human Resources Management
Eastern College