Jennifer Claringbold
Oshawa,Canada
Summary
I Am a sales and merchandising leader who is self driven and results oriented. I am currently seeking part-time employment in the Retail Apparel and or Customer Service industry. As a well accomplished individual, my highest Level of formal education is DCS / DEC, combined with years of work experience experiencoriented achiever with To present day, a proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Chocolate Ambassador and Keyholder
Lindt & Sprüngli
06.2022 - 09.2022
- Ambassador of Chocolate Sales.(Seasonal)
- A product knowledge educator to all customers.
- Promoted new products by offering samples for taste testing (Mandatory)
- Responsible for P.O.S. transactions as assigned.
- Completed price reductions and promotions weekly.
- Participated in shipping/receiving duties as assigned.
- Completed housekeeping duties and product replenishment on every scheduled shift
- Part time Keyholder
- Responsible for driving sales and units per transaction when filling this role.
- Completed store opening and closing procedures.
- Assigned opening and closing tasks as appropriate.
- Prepared and secured all monies and bank deposits.
- Conducted internal loss prevention controls when entering and exiting the store.
Store Manager
Eddie Bauer
11.2001 - 03.2006
- As the Store manager I was responsible for all store sales targets, sales team performance, all administrative duties and merchandising directives.
Associate Store Manager
Gap INC. Canada
06.1993 - 05.1997
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Improved employee retention rates by fostering a positive work environment and offering ongoing professional development opportunities.
- Maintained strict adherence to company policies and procedures, ensuring consistent operational excellence across all aspects of store management.
- Cultivated a culture of accountability and continuous improvement within the team by conducting regular performance evaluations and providing constructive feedback.
- Streamlined inventory management processes with regular audits to maintain optimal stock levels while minimizing shrinkage.
- Enhanced customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Coordinated staff scheduling to ensure adequate coverage during peak business hours without compromising budgetary guidelines or labor laws compliance requirements.
- Implemented loss prevention strategies, significantly reducing instances of theft and merchandise damage.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed and mentored a high-performing team of associates, consistently exceeding performance goals and expectations.
- Optimized product presentation by regularly updating store layouts, signage, and marketing materials in alignment with current merchandising trends.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Diploma In Business Administration - Business Administration, Marketing and Human Resources
06.1993
Skills
- Apparel Business Management
- Customer Experience Expert (10 years)
- POS cashier service provider
- Educated in Loss Prevention systems and routines (10 years)
- Reliability
- Brand awareness
- Product knowledge
- Brand imaging
- Schedule coordination
- Attention to detail
- Problem-solving
- Abilities
- Excellent communication
- Client coaching
- Needs assessment
- Time management
- Multitasking
- Teamwork
- Protocol adherence
- Customer engagement
- Public speaking
- Task prioritization
Certification
Smart Serve Qualified March 2007 to Present WHIMIS, Health and Safety qualified. First Aide / C.P.R. certified.
Timeline
Chocolate Ambassador and Keyholder - Lindt & Sprüngli
06.2022 - 09.2022
Store Manager - Eddie Bauer
11.2001 - 03.2006
Associate Store Manager - Gap INC. Canada
06.1993 - 05.1997
Durham College International - Diploma In Business Administration, Business Administration, Marketing and Human Resources
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