Jennifer Churchill
La Jolla,CA
Summary
Experienced, committed and knowledgeable staffing and recruitment specialist with strong communication, interpersonal and organizational skills. Focused professional evidenced through a detail oriented and multitasking work ethic. Well-qualified Staffing and Recruitment Director with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
HR SPECIALIST
Right at Home
03.2023 - Current
- Oversee recruitment by managing hiring process and HR paperwork
- Conduct interviews, training, orientation and on-boarding of up to 18 new hires/month
- Demonstrate consistent logical, rational and objectivity in hiring decisions
- Maintain all recruitment activity in the Applicant Tracking System
- Build candidate pipeline by nurturing genuine relationships and creating positive first impressions
- Oversee scheduling/staffing to reduce call-offs and increase employee retention
- Track training requirements and completions for each of our active employees
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
- Enhanced internal communication strategies, resulting in improved information flow across departments.
- Developed and implemented on-boarding and orientation programs for new employees.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
CONTRACT STAFFING AND RECRUITMENT MANAGER
Golden Empire SNF
06.2021 - 07.2022
- Placed and managed multiple ads on job boards, career pages and social media
- Recruited positions across departments to include all levels of nursing, DONs, OT, PT, Director of Rehab, housekeeping, maintenance and cooks
- Oversaw all stages of candidate experience
- Led all sourcing strategies
- Collaborated with HR to determine current and future talent requirement
- Arranged travel and housing for traveling nurses
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Leveraged social media platforms effectively for promoting open positions among targeted audiences, increasing online visibility of job opportunities significantly.
STAFFING MANAGER
Home Care Assistance
09.2019 - 05.2021
- Strategically matched caregiver to client based on client needs / caregiver skillset, availability and location
- Supervised, counseled, disciplined and reviewed caregiver performance
- Maintained database of qualified candidates
- Ensured every shift was staffed and confirmed, maintaining schedule accuracy
- Ensured caregiver compliance with time reporting systems for accurate billing/payroll submissions
- Maintained regular documentation and note keeping of employee and client activities
- Created incentive programs to retain staff
- Coordinated with Covid-19 response team, constantly updating protocols including best practices to caregiver, often through app, for client protection
- Conducted employee evaluations paying close attention to margins
- Worked On-Call shifts, available 24/7 for client's concerns, change in condition and emergencies in staffing, including obtaining new clients outside of office hours
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Enhanced client satisfaction and retention through consistent delivery of high-quality candidates for open positions.
- Implemented continuous improvement practices for internal processes, leading to more efficient and effective staffing operations.
STAFFING COORDINATOR/RECRUITING ASSISTANT
LivHome
09.2017 - 09.2019
- Identified and placed candidates whose skills matched the needs of the client
- Confirmed and verified schedules, ensured all shifts were staffed
- Reconciled staff tardiness, missed shifts, etc
- Counseled, disciplined and made termination recommendations
- Followed US government procedures including I-9, background checks and drug screens
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
STAFFING COORDINATOR
Firstat Nursing Services
08.2013 - 03.2017
- Oversaw all staffing needs and operations of the company
- Liaised with DON to fill vacancies in a timely manner
- Supported candidate screening and hiring process
- Monitored overtime accumulation and attendance of employees
- Worked with the payroll manager to verify payroll accuracy
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Coordinated and administered job fairs and other recruitment events to engage potential talent.
- Collaborated with department heads to forecast future staffing needs, preparing organization for growth phases.
Education
Bachelor of Arts - Communication
The University of Toledo
ToledoSkills
- Communication Specialist
- Onboarding
- Candidate Screening and Interviewing
- Complex Scheduling
- Customer Relations
- Training development
- Recruiting
- Recruitment Strategies
Timeline
HR SPECIALIST
Right at Home
03.2023 - Current
CONTRACT STAFFING AND RECRUITMENT MANAGER
Golden Empire SNF
06.2021 - 07.2022
STAFFING MANAGER
Home Care Assistance
09.2019 - 05.2021
STAFFING COORDINATOR/RECRUITING ASSISTANT
LivHome
09.2017 - 09.2019
STAFFING COORDINATOR
Firstat Nursing Services
08.2013 - 03.2017
Bachelor of Arts - Communication
The University of Toledo
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