Patricia Alvarez
Los Angeles
Summary
Led administrative functions by optimizing scheduling and multitasking processes. Managed sensitive information effectively in a fast-paced dental office. Cultivated strong customer service relationships across retail and healthcare sectors.
Overview
25
25
years of professional experience
Work History
Office Manager
Dr. Victor Negrete Dental Office
01.2001 - 05.2015
- Oversaw the comprehensive management of patient records, ensuring confidentiality and accuracy while also coordinating future appointments with efficiency.
- Handled financial transactions with patients, including co-pay collection, and effectively communicated detailed treatment plans.
- Organized and maintained office files, ensuring efficient retrieval and compliance with company policies.
- Trained new administrative staff on office protocols, enhancing team productivity and service quality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Westside Permits
01.2013 - 01.2018
- Effectively managed and scheduled appointments while simultaneously handling incoming calls and queries, demonstrating strong multitasking abilities.
- Oversaw administrative duties including diligent filing, banking responsibilities, and coordination of outgoing mail, ensuring smooth office operations.
Housekeeper
Corthall Health Care
01.2017 - 12.2019
- Managed the transfer and arrangement of beds, gurneys, and wheelchairs, ensuring optimal layout for patient comfort and care.
- Maintained a high standard of cleanliness, including the sanitization of wash basins, mirrors, and showers, along with the prompt disposal of waste.
- Responded efficiently to housekeeping-related issues, demonstrating excellent problem-solving skills to promptly resolve concerns.
Senior Custodian
UCLA
01.2019 - Current
- Maintains cleanliness and sanitation of various facilities, utilizing appropriate chemical solutions for different surfaces and areas.
- Executes daily tasks such as trash disposal, vacuuming, mopping, dusting, and restocking necessary supplies to ensure a well-maintained environment.
Education
Santa Monica College
Santa Monica, CA05.2026
Skills
- Spreadsheets management
- Microsoft Excel
- Data entry
- Software proficient
- Bookkeeping software
- Billing and coding
Languages
Spanish
Native or Bilingual
Timeline
Senior Custodian
UCLA
01.2019 - Current
Housekeeper
Corthall Health Care
01.2017 - 12.2019
Westside Permits
01.2013 - 01.2018
Office Manager
Dr. Victor Negrete Dental Office
01.2001 - 05.2015
Santa Monica College