Patricia Alvarez
Los Angeles
Summary
Led administrative functions by optimizing scheduling and multitasking processes. Managed sensitive information effectively in a fast-paced dental office. Cultivated strong customer service relationships across retail and healthcare sectors.
Overview
25
25
years of professional experience
Work History
Office Manager
Dr. Victor Negrete Dental Office
Santa Monica, California
01.2001 - 05.2015
- Oversaw the comprehensive management of patient records, ensuring confidentiality and accuracy while also coordinating future appointments with efficiency.
- Handled financial transactions with patients, including co-pay collection, and effectively communicated detailed treatment plans.
- Organized and maintained office files, ensuring efficient retrieval and compliance with company policies.
- Trained new administrative staff on office protocols, enhancing team productivity and service quality.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Westside Permits
Santa Monica, California
01.2013 - 01.2018
- Effectively managed and scheduled appointments while simultaneously handling incoming calls and queries, demonstrating strong multitasking abilities.
- Oversaw administrative duties including diligent filing, banking responsibilities, and coordination of outgoing mail, ensuring smooth office operations.
Housekeeper
Corthall Health Care
Santa Monica, California
01.2017 - 12.2019
- Managed the transfer and arrangement of beds, gurneys, and wheelchairs, ensuring optimal layout for patient comfort and care.
- Maintained a high standard of cleanliness, including the sanitization of wash basins, mirrors, and showers, along with the prompt disposal of waste.
- Responded efficiently to housekeeping-related issues, demonstrating excellent problem-solving skills to promptly resolve concerns.
Senior Custodian
UCLA
Westwood, California
01.2019 - Current
- Maintains cleanliness and sanitation of various facilities, utilizing appropriate chemical solutions for different surfaces and areas.
- Executes daily tasks such as trash disposal, vacuuming, mopping, dusting, and restocking necessary supplies to ensure a well-maintained environment.
Education
Santa Monica College
Santa Monica, CA05.2026
Skills
- Spreadsheets management
- Microsoft Excel
- Data entry
- Software proficient
- Bookkeeping software
- Billing and coding
Languages
Spanish
Native or Bilingual
Timeline
Senior Custodian
UCLA
01.2019 - Current
Housekeeper
Corthall Health Care
01.2017 - 12.2019
Westside Permits
01.2013 - 01.2018
Office Manager
Dr. Victor Negrete Dental Office
01.2001 - 05.2015
Santa Monica College