Jennifer Cain

Experienced professional in retail operations with a strong background in store policy creation, procedures, expense management, and employee engagement. Skilled in driving sales growth and enhancing customer satisfaction through strategic planning, leadership, and process improvement. Committed to implementing effective operational strategies, fostering a positive workplace environment, and delivering exceptional customer experiences. As a Canadian Citizen for the past 11 years, I have continuously learned and grown, particularly in my ability to work with people from diverse cultures. This challenge has reinforced the idea that knowledge and experience in life never stop expanding. Maintaining a positive outlook is my constant goal. With 18 years of experience in Retail Operations at Robinsons Handyman Incorporated, one of the Philippines' biggest home and hardware stores, I have served as a dedicated Store Manager and certified workforce development professional. Additionally, successfully managed Dollarama, Canada's leading store operator for nearly 3 years. Persevering and goal-oriented personality drives me to seek further training opportunities as I remain highly motivated and eager to grow.

• People Management
• Food handling and Food Preparation
• Excellent Customer Service
• Merchandising

• Workplace Hazardous Materials Information System (WHMIS 2015)
• Construction Safety Training System (CSTS 2020)
• Food Safe Level 1

This is based on the evaluation of my Former District Manager.

• As a former Dollarama Store Manager i did encounter A year into a pandemic and other challenges that came with BC flood and affected last quarter. I helped making it a successful one despite all those. Everyone in my store has the most respect for me.Being Respected is really big accomplishment of all. My store standards are maintained on a daily basis. I am Motivating everyone to gain more productivity with all employees.

• Workplace Hazardous Material Information System (WHMIS 2015)
• Construction Safety Training System (CSTS 2020)
• Food Safe Level 1