Detail-oriented professional with extensive experience in customer service and patient financial services. Experienced with patient registration, insurance verification, and data management.
Overview
15
15
years of professional experience
Work History
Daycare Teacher
Kids Experience
Stockton, CA
01.2016 - 04.2025
Developed engaging lesson plans that fostered children's cognitive and social development.
Implemented daily activities promoting physical, emotional, and educational growth in children.
Monitored and assessed student progress, adapting strategies to meet individual needs.
Collaborated with parents to provide updates on child development and address concerns.
Patient Financial Services Representative
Sutter Health
Lafayette, CA
04.2010 - 04.2015
Managed patient billing inquiries and resolved discrepancies to enhance customer satisfaction.
Processed insurance claims efficiently, ensuring compliance with regulatory requirements and company policies.
Educated patients on financial options and payment plans to facilitate informed decision-making.
Streamlined billing processes, reducing turnaround time for claim submissions and payments.