Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Burgos

Hemet

Summary

Dynamic counselor with extensive experience at Amity Foundation, specializing in solution-focused and cognitive behavioral counseling. Proven track record in developing individualized treatment plans and enhancing team performance through effective supervision and coaching. Skilled in behavior monitoring and documentation, fostering positive client relationships to drive successful recovery outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Counselor III

Amity Foundation
07.2021 - Current
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • SAPT program, Observe and record evaluated changes in appearance, behavior and demeanor of students. Evaluate emergencies and take appropriate action as needed, serve as a student advocate, Coordinates student activities within the program through participation and demonstration, provide training and guidance as a role model to students and teach good work habits. Participate in community building activities, as appropriate to the position. Summarize students background, treatment plan, and recovery process. Review treatment plans, evaluate and record treatment progress. Protect and maintain program student’s health, safety, welfare, and confidentiality of records and student records. Demonstrate ethical behavior to maintain professional standards and safeguard the students. Lead and participate in face-to-face group meetings, motivational interviewing, cognitive behavioral coaching. Effective implementation of scheduled program curriculum. Participate in monthly gross training curriculum training, technical assistance training, and Maintain awareness of current training issues, needs, and opportunities.

Clinical Supervisor/Counselor II

Global Medical Detox
05.2019 - 07.2021
  • Lead and directed team of 5 clinical personnel and support staff.
  • Assessed patients, determined needs, and managed care.
  • Facilitate hiring of qualified Global Medical personnel by interview applicants and making recommendations for employment.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Monitored Clinical assessments, PSA’s, Treatment plans, Discharge plans.
  • Conducted weekly appointments with each patient and their assigned counselor.
  • Managed schedules and assigned caseloads to my staff. Addressed client concerns and complaints related to clinical practice.
  • Monitored documentation to ensure accuracy and compliance with company standards.
  • Conducted case review to identify areas for improvement and discuss cases.
  • Provided mentorship and guidance to help my clinical team develop their clinical skills with training session.
  • Responded to crisis situations with calm and professional approach to optimize support.

Supervisor/Counselor II

Solution Base Treatment and Detox
01.2017 - 05.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained database systems to track and analyze operational data.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Monitored clinical caseloads and documentations. Ensuring high quality patient care by providing mentorship, case consolation, and administrative oversight as I held ethical and clinical standards in field, requiring strong communication and problem-solving skills.
  • Managed schedules and assigned caseloads to staff.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Lead Counselor

West Coast Recovery Centers
02.2015 - 01.2017
  • Developed and implemented individualized treatment plans for clients.
  • Implemented evidence-based therapeutic interventions to promote positive behavior change.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
  • Did client intakes, performed Urine Analysis, Transported clients. Discharged clients, reports, computer logs and general office duties, administrated medications to clients, and keeping a clean environment. Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists. Participated in case conferences or staff meetings. Cared for individuals and families during periods of incapacitation, family disruption, and convalescence, providing companionship, personal care, and help in adjusting to new lifestyles. Facilitated drug and alcohol addiction recovery meetings. Prepared and maintained records and case files, including documentation such as clients' personal and eligibility information, services provided, narratives of client contacts, and relevant correspondence. Monitored and recorded clients' progress to ensure that goals and objectives are met.
  • Conducted assessments to determine progress and performance and report findings to relevant authorities.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Developed treatment plans to help clients build self-confidence and resilience.
  • Educated clients on dangers of substance abuse and prevention techniques.

Education

Certified Drug And Alcohol Counselor II - Substance Abuse

CCAPP
Hemet, CA
10-2020

Skills

  • Solution-focused counseling
  • Advanced communication and interpersonal skills
  • Behavior monitoring
  • Supervising experience
  • Addiction counseling
  • Audit Case Loads
  • Cognitive Behavioral Counseling
  • Documentation
  • Proven leadership and team management skills
  • Behavioral Health
  • Conflict Management
  • Solid understanding of clinical practices and protocols
  • Coaching
  • Case Management
  • Time Management
  • Expertise in crisis intervention techniques
  • Clinical documentation
  • Skilled in intake interviewing
  • Case management and documentation

Certification

  • Certified Counselor, California Consortium of Addiction Programs and Professionals - 2020 to Now

Timeline

Counselor III

Amity Foundation
07.2021 - Current

Clinical Supervisor/Counselor II

Global Medical Detox
05.2019 - 07.2021

Supervisor/Counselor II

Solution Base Treatment and Detox
01.2017 - 05.2019

Lead Counselor

West Coast Recovery Centers
02.2015 - 01.2017

Certified Drug And Alcohol Counselor II - Substance Abuse

CCAPP
Jennifer Burgos