Jennifer Burger
Pelham,ON
Overview
39
39
years of professional experience
Work History
Shipping Clerk
Span Medical
02.2020 - Current
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reviewed order data to verify transactions and shipping dates.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
Quality Control Lead Hand
Stanpac
04.2016 - 09.2019
- Collaborated with production teams to address and resolve identified issues, reducing overall rejection rates.
- Championed continuous improvement initiatives aimed at optimizing efficiency within the quality control department.
- Ensured compliance with industry regulations and company standards through regular audits of internal processes and systems.
- Provided technical support to other departments regarding product specifications and customer requirements, fostering a collaborative work environment.
- Conducted risk assessments on potential suppliers, mitigating any potential impact on product quality from external sources.
- Monitored emerging industry trends and best practices, incorporating relevant knowledge into existing processes as needed for continued excellence in quality control operations.
Assistant Manager
Avondale Food Stores
03.1985 - 07.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company,Purchasing all items through out the store to replenish supply for our customers.
Front Cash Supervisor
Shoppers Drug Mart
03.2014 - 10.2017
- Trained new employees on proper cash handling techniques, ensuring consistent quality across all staff members.
- Maintained a clean, organized workspace to ensure smooth workflow and enhance the customer experience.
- Resolved customer concerns promptly, maintaining a high level of professionalism and fostering positive relationships.
- Implemented new strategies for reducing cashier errors, resulting in improved overall performance.
- Monitored inventory levels at the front end, ordering necessary supplies in a timely manner to avoid stockouts or delays.
- Streamlined front-end operations for increased efficiency and accuracy in cash handling procedures.
Timeline
Shipping Clerk
Span Medical
02.2020 - Current
Quality Control Lead Hand
Stanpac
04.2016 - 09.2019
Front Cash Supervisor
Shoppers Drug Mart
03.2014 - 10.2017
Assistant Manager
Avondale Food Stores
03.1985 - 07.2018
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