Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Bugden

Bonavista,NL

Summary

Enthusiastic, hard-working individual with years of experience in providing a wide variety of care for clients with various types of illnesses and diseases with a strong desire to learn new things. Proficient in providing respectful, professional and compassionate care to others while following existing safety protocols and policies. Skilled in monitoring ongoing health conditions and documenting practices for client's with cognitive and physical impairments. My gentle nature and knowledge within my field of work has the tendency to provide client's with comfort, reassurance and security.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Care Worker

Caregivers
12.2020 - Current
  • Protected client's privacy rights by adhering to PHIA regulations and maintaining confidentiality of personal health information.
  • Monitored client's vital signs to ensure the stability of different medical conditions.
  • Provided healthy meals to support client's nutritional needs and requirements.
  • Received delegations from RN to monitor glucose levels and administer insulin as prescribed in diabetic client's.
  • Provided catheter care.
  • Cared for client's with a wide range of mild and advanced diseases including dementia and developmental disabilities.
  • Provided wound care in accordance with RN's recommendation
  • Received delegations from RN for the treatment of pressure ulcers of all stages
  • Professionally documented updates or changes on client's progression for RHA to access on client's healthcare record.
  • Assisted client's with ROM exercises in accordance with Physiotherapy recommendations.
  • Retrieved client's medication and treatment plan information from pharmacist and ensured medication refills were taken care of in advance.
  • Maintained household chores such as laundry, cooking/meal prep, mopping, sweeping, re-organizing, etc.
  • Provided personal care for palliative and end of life care to clients.
  • Kept an open and thorough line of communication between other healthcare professionals involved in the client's circle of care
  • Helped ease family concerns using my wide range of knowledge for my field of work and empathy.
  • Provided mental and emotional comfort and support for palliative care and end of life client's to help ease their fear and anxiety and provided reassurance.
  • Assisted mentally and physically impaired client's with mobility, hygiene, feeding, toileting, dressing, bathing, etc.
  • Assisted with client's who are incontinent
  • Attended doctor's appointments with clients to ensure proper understanding of client's conditions/treatment plan and to provide any updates or important information to client's doctor.
  • Filed incident reports in accordance to company policy.
  • Kept an open line of communication with Client Care Co-ordinator/supervisor.
  • Cared for client's with dementia of all stages
  • Provided a holistic approach to client care.
  • Ensured timely medication administration by following medication schedules for multiple clients.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques for dementia or cognitively impaired patients.
  • Established trusting relationships with clients and their families through regular communication and empathetic listening skills.
  • Encouraged independence.
  • Turned and positioned bedbound client's to prevent bedsores and maintain their comfort levels.
  • Encouraged and participated in recreational activities with client to help encourage independence and improve mental and emotional health.
  • Organized cognitively stimulating activities.

Marketing and Events Assistant

College of the North Atlantic
10.2024 - 12.2024
  • Maintained social media page to promote business for the college.
  • Assisted with the organization and planning of college events
  • Volunteered in helping with special events
  • Assisted with the decoration and set up of events.
  • Helped write up short essays for social media webpages
  • Designed and conducted interviews with students at the college for marketing purposes.

Home Support Worker

Compassion Homecare
08.2020 - 04.2024
  • Monitored vital signs to maintain certain medical conditions
  • Provided professional holistic client care.
  • Protected client's privacy rights by adhering to PHIA regulations and maintaining confidentiality of personal health information.
  • Ensuring client safety wherever possible by clearing areas free of potential safety hazards
  • Monitored client's vital signs to ensure the stability of certain medical conditions.
  • Provided healthy meals to support client's nutritional needs and requirements.
  • Provided catheter care.
  • Cared for client's with a wide range of mild and advanced diseases including dementia and developmental disabilities.
  • Worked long shifts on short notice & on an on-call basis, overnight shifts included.
  • Provided wound care in accordance with RN's recommendation
  • Professionally documented updates or changes on client's progression for RHA to access on client's healthcare record.
  • Retrieved client's medication and treatment plan information from pharmacist and ensured medication refills were taken care of in advance.
  • Maintained household chores such as laundry, cooking/meal prep, mopping, sweeping, re-organizing, etc.
  • Provided personal care for palliative and end of life care to clients.
  • Kept an open and thorough line of communication between other healthcare professionals involved in the client's circle of care
  • Helped ease family concerns using my wide range of knowledge for my field of work and empathy.
  • Provided mental and emotional comfort and support for palliative care and end of life client's to help ease their fear and anxiety and provided reassurance.
  • Assisted mentally and physically impaired client's with mobility, hygiene, feeding, toileting, dressing, bathing, etc.
  • Assisted with client's who are incontinent
  • Attended doctor's appointments with clients to ensure proper understanding of client's conditions/treatment plan and to provide any updates or important information to client's doctor.
  • Filed incident reports in accordance to company policy.
  • Kept an open line of communication with Client Care Co-ordinator/supervisor.
  • Cared for client's with dementia of all stages
  • Provided a holistic approach to client care.
  • Ensured timely medication administration by following medication schedules for multiple clients.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques for dementia or cognitively impaired patients.
  • Established trusting relationships with clients and their families through regular communication and empathetic listening skills.
  • Encouraged independence.
  • Turned and positioned bedbound client's to prevent bedsores and maintain their comfort levels.
  • Encouraged and participated in recreational activities with client to help encourage independence and improve mental and emotional health.
  • Organized cognitively stimulating activities.

Tim Hortons

Clarenville
07.2016 - 11.2016
  • Worked well in a team setting, providing help and support when needed.
  • Worked under pressure and within time restrictions.
  • Delivered quality customer care to ensure the best overall customer experience.
  • Addressed any customer concerns or issues to the best of my ability
  • Made and served customer orders
  • Handled food and drinks with proper hand hygiene precautions and cleanliness
  • Cleaned restaurant equipment with respect to WHMIS
  • Problem solved for customers under pressure.
  • Provided critical thinking where needed
  • Worked at a fast and steady but professional pace.
  • Maintained cleanliness of workstation and restaurant.
  • Communicated thoroughly with co-workers to ensure quality customer service
  • Proven ability to learn quickly and adapt to new and stressful situations.
  • Expanded my on the job knowledge wherever possible; proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects at the same time.
  • Strengthened communication skills through regular interactions with others.

Education

Personal Care Attendant

College of The North Atlantic
Bonavista
04-2025

Skills

  • Clear and thorough written and verbal communication skills
  • Effective communication skills amongst other healthcare professionals involved in a client's circle of care
  • Monitoring and documenting any changes relating to client's condition in a professional manner and in accordance with company policy and requirements
  • Glucose monitoring and administration
  • Competent in following client's treatment/medication regimens
  • Vital sign monitoring and recording
  • Dementia care
  • Wound care
  • Incontinence care
  • Catheter care
  • Ability to perform personal care for immobile clients
  • Provided care for end of life and palliative care clients
  • Personal hygiene and grooming assistance
  • Assistance with ADL and home management
  • Critical thinking and problem solving skills
  • Provides client care in a professional, safe and timely manner
  • First Aid and Basic Life Support training
  • Ability to work independently and within a team
  • Deals with difficult and unpredictable client conditions effectively
  • Incontinence Care
  • Strong record keeping and reporting skills

Certification

- Standard First Aid CPR/AED Level C

- Basic Life Support

- PHIA

- WHMIS

- Gentle Persuasion Approach

- Personal Care Attendant Certificate from the College of the North Atlantic

- Certificate of conduct


Timeline

Marketing and Events Assistant

College of the North Atlantic
10.2024 - 12.2024

Home Care Worker

Caregivers
12.2020 - Current

Home Support Worker

Compassion Homecare
08.2020 - 04.2024

Tim Hortons

Clarenville
07.2016 - 11.2016

Personal Care Attendant

College of The North Atlantic

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Jennifer Bugden