Summary
Overview
Work History
Education
Skills
Certification
Additional Qualifications
Languages
Timeline
Generic

Jennifer Brown

Brampton

Summary

Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.

Overview

2023
2023
years of professional experience
1
1
Certification

Work History

Child Protection Worker

Catholic Children’s Aid Society of Toronto
01.2011 - 01.2023
  • Provided a full range of child welfare services and management for protecting children or for the prevention of harm to children
  • Conduct joint investigations and develop court documents
  • Observe parent and child interactions in observation room and reception, intervene and seek appropriate supports when necessary
  • Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
  • Meet with clients to assess their progress, give support and discuss any difficulties or problems
  • Maintained detailed documentation of all case activities, ensuring accuracy and compliance with agency policies and procedures.
  • Increased positive outcomes for children by establishing strong working relationships with families, schools, and community resources.
  • Kept abreast of changes in legislation related to child welfare services to ensure adherence to evolving guidelines and requirements.
  • Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
  • Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.

Social Worker

London Borough of Newham
  • Assisted clients to sort out options and develop plans of action while providing necessary support and assistance
  • Referred clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment and other services
  • Maintained contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
  • Met with clients to assess their progress, give support and discuss any difficulties or problems

Child Protection Worker

Peel Children’s Aid Society
01.2000 - 01.2010
  • Provided a full range of child welfare services and management for protecting children or for the prevention of harm to children
  • Developed service plans with families
  • Collaborated on various community and advisory committee meetings, serving as an interface with community
  • Developed, maintained and expanded partnerships with key stakeholders including community organizations, education system, faith centres and business groups
  • Coordinated outreach events and/or activities through collaboration and relationship development with community partners, which may include provisions of itinerant services

Education

CPI Crisis Intervention Training

Crisis Intervention Institute
Toronto, ON
01-2023

Cognitive Behavioural Therapy

Wilfrid Laurier University
None
01-2020

Trauma Informed Practice Certificate

Wilfrid Laurier University
None
01-2018

Adolescent Attachment Theory Certificate

Wilfrid Laurier University
None
01-2017

Bachelor’s degree - social work

York University
01.2000

Bachelor’s Degree - Gender & Family

York University
01.1998

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Knowledge of the Ontario Works Act & ODSP Act
  • Shelter arrangements
  • MS office & SAMS
  • Life skills development

Certification

  • CPI Crisis Intervention Training, Crisis Prevention Institute, 01/01/23
  • Cognitive Behavioural Therapy Certificate, Wilfrid Laurier University, 01/01/20
  • Certificate in Trauma Informed Practice, Wilfrid Laurier University, 01/01/18
  • Certificate in Adolescent Attachment Theory, Wilfrid Laurier University, 01/01/17

Additional Qualifications

  • Knowledge of a variety of treatment modalities (such as; CBT, DBT, Narrative Therapy, etc.) and training in evidence-based, trauma informed practices.
  • Knowledge of, and understanding of child development, family dynamics, child abuse and neglect.
  • Knowledge of community services, relevant legislation, social justice issues, child and youth mental health.
  • Significant understanding and knowledge of systemic barriers and oppression rooted in colonization, racism, transphobia, classism, misogyny, moralism, ableism, and how they impact young people.
  • Strong communication, interpersonal, assessment, facilitation, negotiation and engagement skills.
  • Expert knowledge of Child Protection Information System (CPIN).

Languages

English
Full Professional

Timeline

Child Protection Worker

Catholic Children’s Aid Society of Toronto
01.2011 - 01.2023

Child Protection Worker

Peel Children’s Aid Society
01.2000 - 01.2010

Social Worker

London Borough of Newham

CPI Crisis Intervention Training

Crisis Intervention Institute

Cognitive Behavioural Therapy

Wilfrid Laurier University

Trauma Informed Practice Certificate

Wilfrid Laurier University

Adolescent Attachment Theory Certificate

Wilfrid Laurier University

Bachelor’s degree - social work

York University

Bachelor’s Degree - Gender & Family

York University
Jennifer Brown