Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Child Protection Worker
Catholic Children’s Aid Society of Toronto
01.2011 - 01.2023
Provided a full range of child welfare services and management for protecting children or for the prevention of harm to children
Conduct joint investigations and develop court documents
Observe parent and child interactions in observation room and reception, intervene and seek appropriate supports when necessary
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Meet with clients to assess their progress, give support and discuss any difficulties or problems
Maintained detailed documentation of all case activities, ensuring accuracy and compliance with agency policies and procedures.
Increased positive outcomes for children by establishing strong working relationships with families, schools, and community resources.
Kept abreast of changes in legislation related to child welfare services to ensure adherence to evolving guidelines and requirements.
Managed caseloads efficiently, prioritizing cases based on urgency and risk level.
Maintained confidentiality at all times, adhering to strict ethical guidelines governing the handling of sensitive client information.
Social Worker
London Borough of Newham
Assisted clients to sort out options and develop plans of action while providing necessary support and assistance
Referred clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment and other services
Maintained contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
Met with clients to assess their progress, give support and discuss any difficulties or problems
Child Protection Worker
Peel Children’s Aid Society
01.2000 - 01.2010
Provided a full range of child welfare services and management for protecting children or for the prevention of harm to children
Developed service plans with families
Collaborated on various community and advisory committee meetings, serving as an interface with community
Developed, maintained and expanded partnerships with key stakeholders including community organizations, education system, faith centres and business groups
Coordinated outreach events and/or activities through collaboration and relationship development with community partners, which may include provisions of itinerant services
Education
CPI Crisis Intervention Training
Crisis Intervention Institute
Toronto, ON
01-2023
Cognitive Behavioural Therapy
Wilfrid Laurier University
None
01-2020
Trauma Informed Practice Certificate
Wilfrid Laurier University
None
01-2018
Adolescent Attachment Theory Certificate
Wilfrid Laurier University
None
01-2017
Bachelor’s degree - social work
York University
01.2000
Bachelor’s Degree - Gender & Family
York University
01.1998
Skills
Compassionate
Case management
Client advocacy
Conflict resolution
Knowledge of the Ontario Works Act & ODSP Act
Shelter arrangements
MS office & SAMS
Life skills development
Certification
CPI Crisis Intervention Training, Crisis Prevention Institute, 01/01/23
Certificate in Trauma Informed Practice, Wilfrid Laurier University, 01/01/18
Certificate in Adolescent Attachment Theory, Wilfrid Laurier University, 01/01/17
Additional Qualifications
Knowledge of a variety of treatment modalities (such as; CBT, DBT, Narrative Therapy, etc.) and training in evidence-based, trauma informed practices.
Knowledge of, and understanding of child development, family dynamics, child abuse and neglect.
Knowledge of community services, relevant legislation, social justice issues, child and youth mental health.
Significant understanding and knowledge of systemic barriers and oppression rooted in colonization, racism, transphobia, classism, misogyny, moralism, ableism, and how they impact young people.
Strong communication, interpersonal, assessment, facilitation, negotiation and engagement skills.
Expert knowledge of Child Protection Information System (CPIN).