Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Brown

Santee

Summary

Seeking a School based role that will utilize 6 years of experience and commitment to helping individuals and families.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Case Manager

San Diego Youth Services
01.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients and family on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Case Manager

Union Of Pan Asian Communities
09.2018 - 01.2023
  • Continuously track client progress and adjust as needed
  • Provide referrals for external mental and physical health services
  • Conduct client intake assessments, including detailed histories
  • Find or provide housing for clients and families
  • Connect clients with services in the community
  • Organize client's info in Microsoft office Programs (Excel, Word, Outlook).

Head Server

Filippi's Pizza Grotto
01.2005 - 09.2018
  • Performed managerial duties to 8 staff
  • In charge of scheduling and covering shifts to 32 employees
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time
  • Trained new staff on restaurant operations and policies to strengthen performance
  • Managed food resources, memorized orders and coordinated customer service
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Arts - Psychology

National University
La Jolla, CA
06.2009

Skills

  • Case Management
  • Community Outreach
  • Data Entry
  • Positive Attitude
  • MS Office
  • Organization and Multitasking
  • Administration Skills

Certification

CPR/First Aide Certified

Timeline

Case Manager

San Diego Youth Services
01.2023 - Current

Case Manager

Union Of Pan Asian Communities
09.2018 - 01.2023

Head Server

Filippi's Pizza Grotto
01.2005 - 09.2018

Bachelor of Arts - Psychology

National University

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Jennifer Brown