Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Brown

Santee

Summary

Seeking a School based role that will utilize 6 years of experience and commitment to helping individuals and families.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Case Manager

San Diego Youth Services
San Diego, CA
01.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients and family on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Case Manager

Union Of Pan Asian Communities
San Diego, CA
09.2018 - 01.2023
  • Continuously track client progress and adjust as needed
  • Provide referrals for external mental and physical health services
  • Conduct client intake assessments, including detailed histories
  • Find or provide housing for clients and families
  • Connect clients with services in the community
  • Organize client's info in Microsoft office Programs (Excel, Word, Outlook).

Head Server

Filippi's Pizza Grotto
San Diego, CA
01.2005 - 09.2018
  • Performed managerial duties to 8 staff
  • In charge of scheduling and covering shifts to 32 employees
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time
  • Trained new staff on restaurant operations and policies to strengthen performance
  • Managed food resources, memorized orders and coordinated customer service
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

Bachelor of Arts - Psychology

National University
La Jolla, CA
06.2009

Skills

  • Case Management
  • Community Outreach
  • Data Entry
  • Positive Attitude
  • MS Office
  • Organization and Multitasking
  • Administration Skills

Certification

CPR/First Aide Certified

Timeline

Case Manager

San Diego Youth Services
01.2023 - Current

Case Manager

Union Of Pan Asian Communities
09.2018 - 01.2023

Head Server

Filippi's Pizza Grotto
01.2005 - 09.2018

Bachelor of Arts - Psychology

National University
Jennifer Brown