Jennifer Botero
Ottawa
Summary
Enthusiastic and detail-oriented individual with a strong desire to launch a career as a legal assistant. Excited to utilize exceptional organizational and communication skills in a fast-paced legal environment. Highly motivated to provide comprehensive support to attorneys in case management, research, and client communication. Possessing a solid understanding of legal terminology and procedures, committed to continuous learning and professional growth within the legal field. Ready to contribute to a team with a proactive attitude and a strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Receptionist & Event Assistant
McMillan LLP
01.2023 - Current
- Providing concierge service support for clients and lawyers
- Ensuring all meetings, events and operations run smoothly while setting the stage for five-star client service
- Greeting and announcing all visitors, answering and transferring calls as appropriate
- Organizing event activities and initiatives, liaising with other departments and national Hospitality team on a variety of a projects
- Invoice management and maintenance of event statistics
- Event coordination and logistics, including liaising with external caterers and agency staff along with event setup
- Expert in the internal meeting workplace booking system being aware of all events and meetings on a daily basis
- Overseeing boardroom bookings and coordinating related logistics as required
- Facilitated travel arrangements for staff by coordinating bookings for flights and accommodations
Human Resources, Recruiter
Labor Tek
05.2022 - 11.2022
- Partnering with hiring managers to determine staffing needs
- Performing 4-5 in-person and phone interviews with candidates daily
- Administering appropriate company assessments
- Performing reference checks
- Process Police background checks
- Maintaining relationships with both internal and external clients to ensure staffing goals
- Dispatcher, coordinating staffs schedule with clients and placing them to work
- Communicating employer information and benefits during screening process
- Completing timely reports on employment activity
- Assisting with other administrative duties as required
- Navigate as well as update companies’ information and employees in Microsoft Access
- Sending job offers, recruiting emails, and answering queries related to compensation and benefits
Customer Relationship Agent
Miratel solutions Inc.
02.2016 - 03.2018
- Make phone calls to connect with customers and validate account information
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
- Take payment information and other pertinent information
- Work with customer service manager to ensure proper customer service
- Utilize computer technology to handle high call volumes
- Inform customer of deals and promotions
- Receive bilingual calls
Education
Legal Assistant Program - GPA: 4.0
George Brown College
12-2024
Skills
- Attention to Detail
- Legal Assistance
- Customer service skills
- Legal Education
- Innovative thinking
- Legal Document Preparation
- Well organized and takes initiative
- Time Management
- Works well independently and as a part of a team
- Excellent Communication Skills
- Database Administration
- Meeting Coordination
- Travel Arrangements
- Multitasking and prioritization
- File Organization
- Client Relations
- Visitor access management
- Invoice Processing
- Scheduling/Planning
- Microsoft Office
- Fast Learner
- Calendar Management
- Administrative Support
- Exceptional telephone etiquette
- Litigation Support
- Court Filing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
Fist Aid & CPR course, Food handlers certificate, Smart Serve
Timeline
Executive Receptionist & Event Assistant
McMillan LLP
01.2023 - Current
Human Resources, Recruiter
Labor Tek
05.2022 - 11.2022
Customer Relationship Agent
Miratel solutions Inc.
02.2016 - 03.2018
Fist Aid & CPR course, Food handlers certificate, Smart Serve
Legal Assistant Program - GPA: 4.0
George Brown College
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