Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Borges

Cambridge,ON

Summary

Dynamic professional with extensive experience at Reid's Heritage Homes, excelling in contract negotiation and vendor management. Proven ability to streamline processes, enhance productivity, and maintain accurate documentation. Skilled in estimating software and committed to delivering exceptional customer service while ensuring compliance and efficiency in all operations.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Estimating Administrative Assistant

Reid's Heritage Homes
Cambridge, Ontario
09.2023 - Current
  • Assisted estimators in preparing bid packages by gathering relevant data and documentation.
  • Maintained an up-to-date database of vendor contacts and their services offered.
  • Compiled and maintained records of estimates, invoices, and other related documents.
  • Managed all correspondence between subcontractors and suppliers regarding bids, estimates, quotes.
  • Updated company databases with new contact information or changes in services offered by vendors.
  • Organized meetings with potential suppliers or subcontractors to discuss bid specifications.
  • Processed change orders as requested by clients or management team members.
  • Provided administrative support such as answering phones, responding to emails, filing paperwork.
  • Inputted data into estimating software programs to generate accurate cost estimates.
  • Coordinated with project managers to ensure timely delivery of materials needed for job completion.
  • Prepared spreadsheets summarizing estimated costs for various projects and tracked actual costs against those estimates.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Responded to customer issues to provide immediate resolution and improve retention.

Administrative Assistant Contracts

Reid's Heritage Homes
Cambridge, Ontario
09.2023 - Current
  • Prepared reports summarizing key elements of completed contracts.
  • Advised senior management regarding complex contractual issues.
  • Interpreted contracts and ensured that parties were compliant with their contractual obligations.
  • Monitored contract performance to ensure that deadlines were met by both the client and contractor.
  • Collaborated with other departments to ensure that all stakeholders are informed about changes made to existing contracts.
  • Developed processes for tracking contract performance metrics such as cost savings or efficiency gains.
  • Drafted and prepared contractual documents such as NDAs, service agreements, and purchase orders.
  • Reviewed vendor invoices for accuracy prior to payment processing.
  • Resolved contract disputes in a timely manner and provided guidance on potential risks associated with contracts.
  • Maintained contract management systems to ensure accuracy of all contractual data.
  • Assisted in the development of new contract templates based on company policies and procedures.
  • Identified areas of improvement in the contracting process and developed solutions accordingly.
  • Oversaw changes and coordinated change orders and contract reviews.
  • Provided updates on status of contract processes to upper management and other important personnel.
  • Checked information in company's database for accuracy and updated data with current information to maintain records.
  • Administered contract change requests and resolution.
  • Submitted project closeout documents in accordance with contract terms.
  • Gathered contractor quotes for careful review to determine best options for company.
  • Oversaw subcontract administration and managed contract closeouts.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Organized and maintained documents, files and records.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.

Condominium Manager

Coldwell Banker Real Estate Management Leaders
Brampton - ON, Ontario
07.2020 - 08.2023
  • Organized monthly board meetings involving owners to discuss matters related to the condominium complex.
  • Managed daily administrative tasks such as payroll processing, accounts payable and receivable, invoicing.
  • Coordinated maintenance services including plumbing, electrical, carpentry and painting work by contractors or staff members.
  • Conducted regular inspections of common areas, residential units, and other facilities to ensure proper maintenance.
  • Handled tenant inquiries and complaints regarding building operations, rules and regulations.
  • Negotiated contracts for supplies, services and vendors for the condominium complex.
  • Assisted in the preparation of budgets and financial statements for condominium board meetings.
  • Recommended clarifications and changes in program policies to director of property management.
  • Oversaw daily operations, maintenance, and administration of various properties.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Met with clients to negotiate management and service contracts.

ERP Administrator

Reids Heritage Homes
Cambridge, Ontario
  • Integrated third-party applications with existing ERP systems as needed.
  • Developed training materials for users on how to utilize the ERP software effectively.
  • Troubleshot application errors and resolved system issues promptly.
  • Developed documentation outlining procedures for utilizing the features of the ERP software.
  • Managed user access permissions in accordance with company policies and regulations.
  • Gathered data pertaining to customer needs to identify, predict and evaluate system and network requirements.
  • Maintained accurate records and logs of project data.
  • Provided administrative support to the project manager as needed.
  • Coordinated deliveries of construction materials with vendors.
  • Prepared and maintained detailed work logs and reports for project documentation.

Education

Certificate - Property Management

Sheridan College
Brampton, On
04-2022

Bachelor of Arts - English

York University
Toronto
04-2003

Skills

  • Estimating software
  • Contract negotiation
  • Vendor management
  • Customer service
  • Budget preparation
  • Document control
  • Database administration
  • Electronic records management
  • AP/AR proficiency
  • Decision-making
  • Document and file management

Certification

  • General licence property mangement CMRAO

Timeline

Estimating Administrative Assistant

Reid's Heritage Homes
09.2023 - Current

Administrative Assistant Contracts

Reid's Heritage Homes
09.2023 - Current

Condominium Manager

Coldwell Banker Real Estate Management Leaders
07.2020 - 08.2023

ERP Administrator

Reids Heritage Homes

Certificate - Property Management

Sheridan College

Bachelor of Arts - English

York University

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Jennifer Borges