Jennifer Bonshor
Surrey,Canada
Summary
To contribute to a mission-driven organization in the social services sector, using my skills in case coordination, program support, and client engagement to positively impact underserved populations while continuing to grow professionally.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reaching Home
Fraser Region Aboriginal Friendship Centre Association
09.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- System Navigation and Referrals.
- Client Support and Case Management.
- Documentation and Reporting case files and imputing data into data base platforms.
Mobile outreach worker (temporary contract)
Options Community Services
01.2024 - 08.2024
- Developed strong relationships with local organizations to establish a network of support services for clients in need.
- Connected individuals to appropriate resources through comprehensive assessments, referrals, and followups.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
- Assisted families with financial and housing resources.
Homeless Prevention Program Surrey
Atira Women's Resource Society
08.2022 - 01.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered crisis intervention and de-escalation support for clients experiencing emotional or housing-related emergencies.
- Maintained accurate and confidential case notes and entered data into organizational databases and reporting systems (e.g., HIFIS).
- Participated in team meetings, training, and community engagement initiatives promoting anti-oppressive, trauma-informed, and harm reduction practices.
Outreach worker
Chilliwack Society for Community Living
04.2022 - 08.2022
- Connected with individuals with developmental disabilities and their families in community settings
- Accompanied clients to appointments and activities as needed.
- Supported clients in developing life skills such as communication, daily living, and social interaction
- Administered prescribed medications and monitored clients’ health, ensuring adherence to care plans and promptly reporting any adverse reactions in community outreach settings.
Administrative Assistant
Atira Women's Resource Society
05.2020 - 03.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided administrative support to program managers, coordinators, and frontline staff across housing and outreach programs.
- Prepared, edited, and formatted correspondence, reports, grant documents, and internal communications.
- Monitored and ordered office and program supplies, ensuring timely restocking for shelters, outreach teams, and administrative staff.
- Compiled monthly or quarterly statistics and reports for internal review and external funders.
Education
High School Diploma -
North Surrey Secondary
Fleetwood, BC06.2018
Community Support Worker Certificate -
Sprott Shaw College
Surrey, BC02.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
- Food Safe Level 1
- Standard First Aid & CPR
- Mental Health First Aid
- Harm Reduction Training
- Nonviolent Crisis Intervention / De-escalation Training
Languages
English
Native or Bilingual
Timeline
Reaching Home
Fraser Region Aboriginal Friendship Centre Association
09.2024 - Current
Mobile outreach worker (temporary contract)
Options Community Services
01.2024 - 08.2024
Homeless Prevention Program Surrey
Atira Women's Resource Society
08.2022 - 01.2024
Outreach worker
Chilliwack Society for Community Living
04.2022 - 08.2022
Administrative Assistant
Atira Women's Resource Society
05.2020 - 03.2022
Community Support Worker Certificate -
Sprott Shaw College
High School Diploma -
North Surrey Secondary
Similar Profiles
Lana Lee ArnoldLana Lee Arnold
Aboriginal Infant Development Consultant at Fraser Region Aboriginal Friendship CentreAboriginal Infant Development Consultant at Fraser Region Aboriginal Friendship Centre
ASHLEE HEASMANASHLEE HEASMAN
Aboriginal Housing Outreach Program Coordinator at Fraser Region Aboriginal Friendship CentreAboriginal Housing Outreach Program Coordinator at Fraser Region Aboriginal Friendship Centre
Justine MekishJustine Mekish
ARC Payments Administrative Officer (Pilot) at Fraser Region Aboriginal Friendship Centre Assoc.ARC Payments Administrative Officer (Pilot) at Fraser Region Aboriginal Friendship Centre Assoc.
Vipandeep VipandeepVipandeep Vipandeep
Assistant Manager at ChevronAssistant Manager at Chevron
Sakshi ChawlaSakshi Chawla
Department Manager at McDonald’sDepartment Manager at McDonald’s