Jennifer Blad
Johnstown,ON
Summary
Proven Document Control Administrator with a track record of enhancing compliance and quality management at Ingredion. Skilled in ISO Standards and Lean Six Sigma, adept at driving process improvements and maintaining rigorous quality metrics. Demonstrated excellence in stakeholder coordination and customer focus, significantly improving audit readiness and operational efficiency. Safety-driven and performance-oriented team player.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Document Control Administrator
Ingredion
03.2020 - 06.2024
- Intelex document system coordinator
- Internal auditing performed as well as support for customer audits, and regulatory audits (ISO 9001, FSSC, QMS, etc.)
- SAP complaint management administrator - communication with customers, letter writing, coordination of tasks for stakeholders
- Non conformance system coordinator - work with stakeholders to complete root cause, corrective actions on time.
- Management review co-ordination quarterly.
- Communication with internal and external customers to meet KPI
QA Technical Inspector
Beavers Dental (Sybron Dental)
02.2014 - 02.2020
- Daily duties include data trending daily management
- Internal audits, external audits
- Receiving and testing of raw materials.
- Handled customer complaints, managed complaint database, correspond to customers regarding complaints and supply feedback
- Job included analysis of daily quality issues, non-conformances, and work with other departments to troubleshoot any problems.
- Worked with Oracle software, Word and Excel daily to manage the calibration database, charting and tracking of non-conformances
Machine Operator Technician
Beavers Dental (Sybron Dental)
04.2001 - 02.2014
- Worked on the manufacturing floor
- Setting up and operating machines to ensure continuous operation while ensuring product was made to specification.
- Troubleshooting issues, making adjustments, repairing and maintaining my equipment.
Education
Business Administration - Business
St. Lawrence College
Brockville, ONNo Degree - Accounting And HR Courses
Algonquin College
Ottawa, ONSkills
- Document Review
- Confidentiality handling
- Document Management
- Quality Management
- Compliance controls
- Standard Operating Procedures
- Process auditing
- Records Management
- RCA, corrective actions, Continuous improvement
- Regulatory Compliance
- Quality Metrics
- ISO Standards
- Traceability
- Customer Focus
- Lean Six Sigma
Languages
English
Native or Bilingual
Certification
- JHSC course level 1 and 2
- FSSC internal auditing
- Internal auditing course
- Mental health first aid course.
- leadership training
Timeline
Document Control Administrator
Ingredion
03.2020 - 06.2024
QA Technical Inspector
Beavers Dental (Sybron Dental)
02.2014 - 02.2020
Machine Operator Technician
Beavers Dental (Sybron Dental)
04.2001 - 02.2014
Business Administration - Business
St. Lawrence College
No Degree - Accounting And HR Courses
Algonquin College
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