Jennifer Bernhardt

Driven and results-oriented Leader with 14 years of experience as GM, and a proven track record of leading high performance teams with top scores and recognition for customer service, employee satisfaction and operational excellence. Accountable for delivering sales volume of 5 million annually. Responsible for all hiring, training and development plans for a team of up to 50. Teaches and trains to build a team of highly motivated, skilled and professional people. Performs all sales forecasting, scheduling, payroll management and inventory management. Drives loyalty through brand initiatives and establishing loyalty goals. Provides both external and internal customers with a safe environment by adhering to all standard operating procedures, audit controls and safe work environment practices. Champions community partnerships by organizing and supporting many initiatives including working with Boys and Girls club, Shoe box project and numerous others. Leads with a people first mindset and cultivates a psychologically safe environment for all, that is inclusive for all.