JENNIFER BECERRA
Buena Park
Summary
Dynamic shift lead specializing in team management and operational efficiency. Ensured compliance with food safety standards while promoting a positive work environment. Delivered exceptional customer service and maintained a clean, safe space for team members and patrons.
Overview
6
6
years of professional experience
Work History
Shift lead
Wetzel Pretzels
Anaheim
12.2024 - 01.2026
- Managed daily operations of 10-member team to ensure smooth workflow
- Ensuring all food safety standards and health codes are followed
- Stocked supplies and maintained ingredient inventory for optimal service
- Preparing and baking pretzels
- Executed cash register operations to ensure accurate transactions
Sam's Club
La Habra
05.2024 - 11.2024
- Worked cashier to collect all forms of payment through electronic devices
- Promoting memberships to nonmembers
- Ensuring existing members are satisfied with their benefits
- Scanned items and checked pricing on cash register for accuracy
- Resolved customer issues and answered questions
- Kept all work areas clean
- Help train new associates.
Arby's Restaurant
Glendale
01.2022 - 12.2023
- Work cashier to collect all forms of payment
- Help collect cash and count after closing
- Greeted customers taking orders
- Ensured all areas are clean while maintaining a safe environment for all customers
- Help close register for the night and secure building
- Help train new associates.
McDonald's
Fullerton
03.2020 - 09.2021
- Maintaining a high responsibility for all customer and customer services provided
- Worked with a POS cashier system
- Document and take orders for all customers
- Keeping all guest services area, including lobby, restrooms, clean
- Cashier collecting all forms of transaction through debit, electronic or cash
- Help train new associates.
Education
College - Social and behavioral science, business
Arizona State University
Phoenix, AZ03-2026
High School -
Buena Park High School
Skills
- Customer service
- Team management
- Project management
- Inventory management
- Cash handling
- Effective communication
References
- JB, Genesis, LLC, Professional, 714-404-1273
- Steven Montano, Professional, 714-209-0945
- Isabel Monsivaiz, Professional, 714-737-0110
Additional References
More Reference available upon request
Timeline
Shift lead
Wetzel Pretzels
12.2024 - 01.2026
Sam's Club
05.2024 - 11.2024
Arby's Restaurant
01.2022 - 12.2023
McDonald's
03.2020 - 09.2021
College - Social and behavioral science, business
Arizona State University
High School -
Buena Park High School