Jennifer Attwuahwzs
Ottawa,ON
Summary
Bachelor of Science student at the University of Ottawa with experience in customer service, retail operations, and administrative support. Demonstrates strong organizational and interpersonal skills, coupled with a proactive approach to learning. Committed to delivering high quality service and achieving operational excellence.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Sales Associate
Urban Planet
11.2024 - Current
- Built relationships with customers to encourage repeat business.
- Assisted customers in locating products and checked inventory system for availability at other locations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Processed returns, exchanges, and refunds per store policy, ensuring a smooth customer experience.
- Processed cash transactions accurately at the register. efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to enhance store visual appeal and actively engage customers with featured merchandise.
Hair Braider
Self Employed
04.2023 - Current
- Executed various hair braiding techniques, including natural braids, box braids, extensions, and many more to meet diverse client needs.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
- Kept workstations clean and organized, ensuring compliance with sanitation guidelines to enhance client safety and comfort.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Handled cash and digital transactions accurately, contributing to smooth customer purchase experiences.
Usher Volunteer
ROPSAA Event For Developmental Disabilities Kids
03.2023 - 05.2023
- Oversaw entrance and exit of venue to ensure safety of kids.
- Managed crowd control to ensure order and prevent overcrowding during events.
- Collaborated with staff to streamline operations and enhance event experience.
- Assisted with setup and breakdown of events to facilitate efficient and organized event preparation.
- Encouraged kids to participate in events.
- Supported kids in training for main event over course of months.
- Provided coaching and mentoring to Developmental Disabilities kids.
- Cultivated relationships with colleagues to enhance teamwork and collaboration.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Volunteer
Mikey AED - Online
04.2023 - 04.2023
- Completed online training focused on Automated External Defibrillator (AED) awareness and emergency response.
- Acquired essential skills in basic first aid and AED usage to respond effectively during cardiac emergencies.
- Dedicated time to local community health programs by actively engaging in outreach and health awareness initiatives to promote community well-being.
- Completed asynchronous training to gain proficiency in administering CPR and other first aid responses.
Education
High School Diploma -
John McCrae Secondary School
Nepean, ON01-2025
Mikey AED Network
Toronto, ON04-2023
Bachelor of Science - Opthalmic Medical Technology
University of Ottawa
Ottawa07-2026
Skills
- Customer Service
- Cash handling & POS Systems
- Microsoft Excel
- Microsoft Word
- QuickBooks
- Administrative Support
- Attention to Detail
- Organizational Skills
- Communication
- Problem Solving
- Teamwork
- Fast Learner
- Entrepreneurship
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Certification
- Certificate of Excellence , 2021/2022.
Awarded for outstanding academic achievement.
- Mikey AED Program Certificate, 2023.
Completed Online AED awareness and emergency response training during COVID.
Timeline
Sales Associate
Urban Planet
11.2024 - Current
Hair Braider
Self Employed
04.2023 - Current
Volunteer
Mikey AED - Online
04.2023 - 04.2023
Usher Volunteer
ROPSAA Event For Developmental Disabilities Kids
03.2023 - 05.2023
High School Diploma -
John McCrae Secondary School
Mikey AED Network
Bachelor of Science - Opthalmic Medical Technology
University of Ottawa