Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Armenta

Bakersfield,CA

Summary

Dedicated and detail-oriented Healthcare Collections Specialist with extensive experience in medical and dental billing, claims processing and collections. Proficient in NextGen, Waystar, ECHO Web payments, and other billing software. Proven track record of accuracy, efficiency, and excellent customer service. Skilled in coding, research, data entry and billing procedures. Seeking a challenging role that utilizes my skills and experience to drive growth and success.

Overview

13
13
years of professional experience

Work History

Insurance Collector

Omni Family Health
05.2017 - 04.2025
  • Proficient in NextGen, Waystar, and other healthcare billing software, proof all postings before claim submission, daily closing and balancing, make appropriate account adjustments, review Aging Reports for unpaid claims and delinquent accounts, generate electronic claims for various payers, Medi-cal and Medicare Managed Care billing and knowledge, maintain billing records by batch, verify healthcare insurance eligibility with speed and accuracy, submit refund requests to supervisor for approval.

Authorizations and Eligibility Clerk Temp

Around the Clock
12.2016 - 03.2017
  • Dental claims and pre-determination submission (electronic and paper claims). Proofread to assure accuracy of claims submission and reimbursement, prepared all endodontic and maxillofacial and oral surgery reports and distributed them accordingly to referring doctors, followed up on all claims by remaining in close communication with various insurance companies. Printed daily report of claims submission, reviewed aging report for unpaid claims, assisted with all billing questions, scheduled appointments, patient registration and check-in, collected co-pays and payments, and obtained necessary authorizations.

Billing Clerk

Kern Dental Specialties
02.2012 - 05.2016

• Dental claims and pre-determination submission (electronic and paper claims). Proofread to assure
accuracy of claims submission and reimbursement, prepared all endodontic and maxillofacial and oral
surgery reports and distributed them accordingly to referring doctors, followed up on all claims by
remaining in close communication with various insurance companies. Printed daily report of claims
submission, reviewed aging report for unpaid claims, assisted with all billing questions, scheduled
appointments, patient registration and check-in, collected co-pays and payments, and obtained
necessary authorizations.

Recall Coordinator

17th Street Dental Care
03.2013 - 09.2015
  • Called patients that were overdue for routine exams to schedule appointments, verified insurance, answered all incoming calls, audited and filed charts, worked front desk as needed, checked patients in and out, obtained authorizations, collected and posted co-payments.

Education

Diploma - Healthcare

Kaplan College
Bakersfield, CA
10.2011

Skills

Data entry proficiency

  • Aging reports analysis
  • Adjustment posting
  • Cash application
  • Update accounts
  • Statement issuing
  • Insurance company communication
  • Customer relationship management
  • Analytical thinking
  • Data entry skills
  • Negotiation tactics
  • Claims scrubbing and resubmission
  • Accurate payment posting
  • Professional ethics
  • Verbal and written communication
  • Organizational skills
  • Analytical and critical thinking

Languages

English
Spanish

Timeline

Insurance Collector

Omni Family Health
05.2017 - 04.2025

Authorizations and Eligibility Clerk Temp

Around the Clock
12.2016 - 03.2017

Recall Coordinator

17th Street Dental Care
03.2013 - 09.2015

Billing Clerk

Kern Dental Specialties
02.2012 - 05.2016

Diploma - Healthcare

Kaplan College
Jennifer Armenta