Jennifer Arguello
Los Angeles
Summary
Benefits administration expert with 10+ years of experience in optimizing processes and enhancing benefits communication. Proven analytical skills and project management expertise drive measurable outcomes in benefits delivery. Strong focus on efficiency and effectiveness in benefits programs.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Benefits Assistant Manager
J.G. Boswell Company
Pasadena
04.2018 - 09.2020
- Coordinated communication between employees and benefits providers to enhance service delivery.
- Administered employee insurance, pension, and savings plans in collaboration with insurance brokers.
- Processed benefit claims and maintained accurate records for compliance and auditing purposes.
- Managed annual open enrollment processes, preparing materials and providing employee support.
- Researched benefit options to address employee inquiries and support informed decision-making.
- Maintained current knowledge of applicable laws and regulations affecting employee benefits administration.
- Negotiated with benefits vendors to secure cost-effective services for the organization.
- Provided training on benefits administration best practices to HR team members.
Executive Administrative Assistant
J. G. Boswell Company
Pasadena
10.2007 - 09.2011
- Coordinated travel arrangements and itineraries for senior management.
- Managed executive calendars and scheduled appointments efficiently.
- Handled incoming correspondence and prioritized communications effectively.
- Prepared meeting agendas and recorded minutes during discussions.
- Assisted in the preparation of reports and presentations for stakeholders.
- Maintained confidential files and sensitive information securely.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Assisted with special projects such as researching topics or creating presentations for management review.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Coordinated communications between departments to ensure timely completion of projects.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Managed daily invoices, reports and proposals.
- Participated in frequent communication with other administrative team members, human resources, finance department and tax.
- Researched and prepared information for presentations to high-level executives.
Senior Benefits Consultant
Independant
Santa Clarita
- Analyzed employee benefits programs for compliance and competitiveness.
- Developed strategic recommendations to enhance offerings and boost employee satisfaction.
- Collaborated with HR teams to streamline benefits administration workflows.
- Conducted audits of benefit plans and SLAs to identify improvement areas.
- Assisted in designing, implementing, and administering health and welfare benefits.
- Participated in open enrollment activities, including system setup and maintenance.
- Reviewed processes to identify improvements that streamline operations and reduce costs.
- Generated reports using data from multiple sources for informed decision-making.
Education
Bachelor of Science - Business Administration
Indiana Institute of Technology
Fort Wayne, IN05-2005
Skills
- Benefits administration
- Project management
- Data analysis
- Benefits communication
- Retirement plans
- HRIS systems
- Task prioritization
- Analytical skills
Languages
Spanish
Professional
Certification
Annual Fiduciary Training
Timeline
Benefits Assistant Manager
J.G. Boswell Company
04.2018 - 09.2020
Executive Administrative Assistant
J. G. Boswell Company
10.2007 - 09.2011
Senior Benefits Consultant
Independant
Bachelor of Science - Business Administration
Indiana Institute of Technology