Dedicated Restaurant Manager with expertise in team management, inventory control, and customer satisfaction. Committed to creating positive dining experiences and optimizing operations to drive success.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Lake Shastina Golf Resort
Weed, CA
08.2021 - Current
Oversaw daily restaurant operations ensuring smooth service and customer satisfaction.
Managed staff scheduling, optimizing team coverage during peak hours.
Implemented inventory control procedures to minimize waste and reduce costs.
Trained new employees on operational standards and customer service protocols.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Teachers Aide
Weed Elemantry School
Weed, CA
08.2022 - 04.2025
Assisted teachers in delivering instructional materials, enhancing student engagement and understanding.
Supported classroom management by implementing behavioral strategies and fostering positive student relationships.
Adapted lesson plans to meet diverse learning needs, ensuring all students received appropriate support.
Collaborated with educators to assess student progress, providing feedback and identifying areas for improvement.
Led small group activities focused on skill development, enhancing individual student outcomes through targeted support.
Customer Service Cashier
Cedar Lanes Bowling Alley
Weed, CA
01.2009 - 06.2017
Processed customer transactions efficiently using point-of-sale systems.
Managed cash register operations, ensuring accurate cash handling and balancing.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new staff on cashier protocols and customer service standards.
Collaborated with team members to promote special events and increase customer engagement.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.